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585 Reviews of Grubbs Nissan - Service Center
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March 02, 2021
Repair work and maintenance very satisfactory. Post service checkout quick and efficient! Personnel friendly, helpful, and easy to work with. I cannot say enough about the great customer service at Gru service checkout quick and efficient! Personnel friendly, helpful, and easy to work with. I cannot say enough about the great customer service at Grubbs Nissan!! More
by Bailey
Employees Worked With
March 01, 2021
I had the worst experience at Fort Worth Nissan. Nissan Grubbs has treated me better than family Put me in a safe vehicle after I was given a ticking time bomb from Ft Worth Nissan. No hassle Grubbs has treated me better than family Put me in a safe vehicle after I was given a ticking time bomb from Ft Worth Nissan. No hassle More
by Aconover012
February 22, 2021
Great service. Took my car at the appointment time and did a great job. Explained all the work they did and recommended other items. Definitely will come back again. did a great job. Explained all the work they did and recommended other items. Definitely will come back again. More
by Jjjhuerta66
Employees Worked With
Donny Moon
February 19, 2021
Hannah gave us great customer service and showed that she cared about us and giving us the best service. She showed personal interest in us. I would highly recommend her and return to get my car serviced at cared about us and giving us the best service. She showed personal interest in us. I would highly recommend her and return to get my car serviced at Grubbs Nissan. More
by ronbueno15
Employees Worked With
Hannah Moore
February 11, 2021
The dealership did a nice job. Just the service advisor, Jackie, needs to learn to get help on questions he doesn’t know. I asked him the maximum towing capacity of my Titan, by the vin number. He inst Jackie, needs to learn to get help on questions he doesn’t know. I asked him the maximum towing capacity of my Titan, by the vin number. He instead Google the information, which was generic, plus I already knew this. I wanted facts, so I don’t mess up my transission from to much weight. When I picked up my vehicle, I asked to speak with someone that could answer my question correctly and not with generic information. The shop service manager, Ted, was awesome !!! Completely understood my concern and helped me completely with figuring it out !!! Jacky needs to learn to not be ashamed, because he doesn’t have the understanding or knowledge. Just say so and tell the customer he will find someone who has the answers and then discuss it with the customer. More
by gem_dfw
Employees Worked With
Jacky Hoang
February 08, 2021
They were friendly,courteous,and very helpful.They come to tobvery quickly when you pull in the service department.They also explain everything to you if something is wrong with your car. to tobvery quickly when you pull in the service department.They also explain everything to you if something is wrong with your car. More
by Beckygill8
Employees Worked With
Buddy melvin
February 06, 2021
I would recommend the best customer service as well as sales people. Always fast service. If you don’t believe you need to be there in person so that you can rate that 5 star sales people. Always fast service. If you don’t believe you need to be there in person so that you can rate that 5 star More
by Carlotarodriguez71
Employees Worked With
Other Employees :
Donny Moon, Jacky Hoang, Hannah Moore, Gregory Lucio, Buddy Melvin
February 03, 2021
Service was excellent! Had to have some work done in a hurry; work was expeditious and excellent. Highly recomnend the Grubbs service department for any type of service. hurry; work was expeditious and excellent. Highly recomnend the Grubbs service department for any type of service. More
by lhodgson56
Employees Worked With
Buddy Melvin
