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Grubbs Nissan - Service Center

Bedford, TX

4.7
579 Reviews

579 Reviews of Grubbs Nissan - Service Center

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February 08, 2021

Fantastic job in servicing my car! I appreciate Mr. Hoang honesty in getting what needs to be done on my vehicle. I will definitely be coming back! More

by T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacky Hoang
Feb 13, 2021 -

Grubbs Nissan responded

We're glad you had such a wonderful experience with us! Until next time we meet, take care!

February 06, 2021

I would recommend the best customer service as well as sales people. Always fast service. If you don’t believe you need to be there in person so that you can rate that 5 star More

by Carlotarodriguez71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Calkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donny Moon, Jacky Hoang, Hannah Moore, Gregory Lucio, Buddy Melvin
Feb 13, 2021 -

Grubbs Nissan responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Feb 13, 2021 -

Carlotarodriguez71 responded

Always rate you at a 5 star for great service and fast service

Feb 22, 2021 -

Grubbs Nissan responded

Hi Carlota, We really do appreciate your loyalty to Grubbs Nissan, please do not hesitate to reach out to us for any assistance!

February 03, 2021

Service was excellent! Had to have some work done in a hurry; work was expeditious and excellent. Highly recomnend the Grubbs service department for any type of service. More

by lhodgson56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Buddy Melvin
January 30, 2021

I had a lot of work done on my truck at Grubbs. They provided me with a free truck to drive while mine was being worked on. Jacky was very helpful and communicated with me during the entire process. More

by Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacky Hoang
Mar 05, 2021 -

Grubbs Nissan responded

We greatly appreciate your review about Grubbs Nissan and we hope to be of service to you again in the future.

January 30, 2021

I am always well taken care of at Grubbs Nissan. Bought my last five cars there. Excellent sales, service and parts. Wouldn’t go anywhere else More

by stevegergens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2021 -

Grubbs Nissan responded

HI Steve, Thank you so much for your positive review about our team at Grubbs Nissan. Please don't hesitate to reach if there is anything else we can do for you!

January 19, 2021

I bought my first Nissan from Grubbs in 2000 & the service department at Grubbs has ALWAYS been excellent. Bobby took very good care of me. Thank y'all once again!! More

by Penni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Srianant
January 19, 2021

Went to service for state inspection. Very professional, courteous and polite. Interactions with several employees and all quite professional. Will be back for any other service needed for my Rogue. More

by Fredaclement
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Calkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2021

Great customer service from the service department.I appreciate that they keep be updated on my car .Awesome job ,thank you so much to the service department. More

by debbiejunita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Buddy Melvin
Feb 22, 2021 -

Grubbs Nissan responded

HI Debbie, We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!

January 14, 2021

They are my neighborhood dealer. If they were not in Bedford, I would have to drive an additional twenty miles to get my vehicle repaired. They take that role seriously, knowing that I could go somewher More

by Jrwade.1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Calkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacky Hoang
Feb 22, 2021 -

Grubbs Nissan responded

We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Grubbs Nissan! Thank you!

January 13, 2021

Service department was great!! Buddy kept me informed and was very knowledgeable I’m new to the area and will use Grubbs for my car needs More

by Jahammer50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Buddy Melvin
Feb 20, 2021 -

Grubbs Nissan responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Until next time we met, take care!

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