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579 Reviews of Grubbs Nissan - Service Center
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March 16, 2021
Very quick and kept me informed the whole time. Hannah went above and beyond in helping me. Thank you for being so kind and helpful! went above and beyond in helping me. Thank you for being so kind and helpful! More
by Jackie.mcelhany
March 03, 2021
The entire team at Grubbs Nissan, truly touch lives with their work. Even though my Nissan is an older model, they’ve been able to make it feel like I’m driving a brand new vehicle. They come at you directl their work. Even though my Nissan is an older model, they’ve been able to make it feel like I’m driving a brand new vehicle. They come at you directly with the answers you need, in order to make your experience on and off the road a complete SUCCESS! More
by Chrisg_0
Employees Worked With
Jerry Chenausky, Jacky Hoang
March 02, 2021
Repair work and maintenance very satisfactory. Post service checkout quick and efficient! Personnel friendly, helpful, and easy to work with. I cannot say enough about the great customer service at Gru service checkout quick and efficient! Personnel friendly, helpful, and easy to work with. I cannot say enough about the great customer service at Grubbs Nissan!! More
by Bailey
Employees Worked With
March 01, 2021
I had the worst experience at Fort Worth Nissan. Nissan Grubbs has treated me better than family Put me in a safe vehicle after I was given a ticking time bomb from Ft Worth Nissan. No hassle Grubbs has treated me better than family Put me in a safe vehicle after I was given a ticking time bomb from Ft Worth Nissan. No hassle More
by Aconover012
February 22, 2021
Great service. Took my car at the appointment time and did a great job. Explained all the work they did and recommended other items. Definitely will come back again. did a great job. Explained all the work they did and recommended other items. Definitely will come back again. More
by Jjjhuerta66
Employees Worked With
Donny Moon
February 19, 2021
Hannah gave us great customer service and showed that she cared about us and giving us the best service. She showed personal interest in us. I would highly recommend her and return to get my car serviced at cared about us and giving us the best service. She showed personal interest in us. I would highly recommend her and return to get my car serviced at Grubbs Nissan. More
by ronbueno15
Employees Worked With
Hannah Moore
February 11, 2021
The dealership did a nice job. Just the service advisor, Jackie, needs to learn to get help on questions he doesn’t know. I asked him the maximum towing capacity of my Titan, by the vin number. He inst Jackie, needs to learn to get help on questions he doesn’t know. I asked him the maximum towing capacity of my Titan, by the vin number. He instead Google the information, which was generic, plus I already knew this. I wanted facts, so I don’t mess up my transission from to much weight. When I picked up my vehicle, I asked to speak with someone that could answer my question correctly and not with generic information. The shop service manager, Ted, was awesome !!! Completely understood my concern and helped me completely with figuring it out !!! Jacky needs to learn to not be ashamed, because he doesn’t have the understanding or knowledge. Just say so and tell the customer he will find someone who has the answers and then discuss it with the customer. More
by gem_dfw
Employees Worked With
Jacky Hoang
February 08, 2021
They were friendly,courteous,and very helpful.They come to tobvery quickly when you pull in the service department.They also explain everything to you if something is wrong with your car. to tobvery quickly when you pull in the service department.They also explain everything to you if something is wrong with your car. More
by Beckygill8
Employees Worked With
Buddy melvin
