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Grubbs Nissan - Service Center

Bedford, TX

4.7
585 Reviews

585 Reviews of Grubbs Nissan - Service Center

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June 30, 2021

Have been going here for years and I have always received excellent service. Work is done correctly and everything is explained to me at every step of the process. More

by MarkW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donny Moon
June 27, 2021

Our service advisor, Jeff Norris continues to provide excellent service. We are very happy with the service we have received from Grubbs over the last 25+ years that we done business with them. More

by F. Gillilan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Wilde, Richard Barlow
June 24, 2021

Always a great experience when I take my truck into Grubbs More

by Brightdodgedude47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2021 -

Brightdodgedude47 responded

I have dealt with Grubbs and Jeff Norris for 25 years. Always a great time.

June 24, 2021

I love coming to Grubbs because I feel like they genuinely have my cars best interest in mind when they recommend services to me. More

by kittkatt4041
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Masselink
June 19, 2021

Jeff provided excellent service today. I had an oil change and tire rotation and service for new rotors and brake pads. Jeff was very helpful. More

by Scoggins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2021

Needed a new transmission for my Nissan. They had a good price and were very friendly. Service was very fast. They made the customer leave happy. More

by Lucavs4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacky Hoang
June 16, 2021

Every time I’ve taken my car to the shop which this is the second time I was afraid! Just didn’t know what to expect. I had an appointment but over slept so that frustrated me but when I called them they More

by Yvonne Stewart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacky Hoang
June 09, 2021

As usual the service has been excellent since 2006 when I arrived in Bedford Texas at the end of 2005 from Katrina hurricane and this has been the best service and experience ever and I would recommend eve More

by shelita.grayson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Calkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donny Moon, Jacky Hoang, Buddy Melvin, Megan Flores, Luke Masselink
May 29, 2021

Great service!!! Always a fantastic experience when I visit Grubbs Nissan Service Department!! Clean, friendly and great job to everyone!!! Thank you thank you so much!!! More

by Melissa.robinson89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Calkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donny Moon, Jacky Hoang, Buddy Melvin, Megan Flores, Luke Masselink
May 28, 2021

Chad was very professional when I arrived and explained some tips on checking for maintenance. I brought the car in for brake service and I was in and out quickly! More

by jadglvr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Calkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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