Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Grubbs Nissan - Service Center

Bedford, TX

4.7
579 Reviews
Call Service Center (817) 268-1000

579 Reviews of Grubbs Nissan - Service Center

Sort by
May 22, 2024

They treated my daughter like she was a low life xxxx dweller. She has had a recall for almost a year now that they will not repair. Now there’s 2 recalls they won’t do anything about. I will NEVER pur More

by Metweety61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ignacio Zuniga
2.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Bolton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2024

Been going to Grubbs for years and Jarrett in maintenance have always been so very respectful and kinda. He is very knowledgeable of the vehicles and he is trustworthy. He has been proven to be t More

by Mail2perry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Ackerson
Report | Print
May 17, 2024 -

Grubbs Nissan responded

We're so glad to know that you've had consistent positive experiences with Jarrett and our team at Grubbs Nissan over the years. Thank you for your trust in us, we look forward to continuing this relationship!

May 07, 2024

Service experience is worsening with each year. They left a plastic bag under the hood on the engine, More

by Srg76006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chad Calkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
April 30, 2024

All the service people were extremely courteous and polite. They were smiling and as I said, polite. They acted like they really loved their jobs. More

by pmf5764
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salvador Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 01, 2024 -

Grubbs Nissan responded

We're delighted to know that our service team at Grubbs Nissan made a positive impression on you! We do love what we do, and it's always great when customers can feel that. Thanks for sharing your experience with us!

April 16, 2024

Salvador was awesome as my service advisor! Great communication throughout the process and he was very professional as well. More

by Arivera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salvador Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 16, 2024 -

Grubbs Nissan responded

Hi Arivera, we're delighted to know Salvador provided you with such a positive experience at Grubbs Nissan. We appreciate your feedback and look forward to serving you again in the future! Safe travels!

April 13, 2024

Excellent service from the beginning to the end. Specially, by Brandon. Taking care of the minimum detail. More

by Wislen Contreras
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Chapman
Report | Print
Apr 15, 2024 -

Grubbs Nissan responded

Wislen, we're delighted to know that Brandon and our team at Grubbs Nissan provided you with excellent service. Thanks for your feedback!

April 11, 2024

Was pleased with the work and personal service. They completed the work faster than I expected! More

by elichsteve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Ackerson
Report | Print
Apr 12, 2024 -

Grubbs Nissan responded

We love to hear that our team went above and beyond, Steve! Thank you for being a valued Grubbs Nissan customer! We'll see you next time.

April 04, 2024

Great customer and auto services. Service attendant was very helpful and answered any concerns or questions. More

by shirleystephens1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salvador Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 04, 2024 -

Grubbs Nissan responded

We're delighted to know you had a great experience at Grubbs Nissan and found our team helpful. We appreciate your feedback, thank you for sharing!

April 04, 2024

Excellent service, Brandon was very helpful to us . I gave me a follow-up call More

by Sisay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham Awkal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rochean Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaylan Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Garcia, Angela Emmerson, Shannon Breach, Kevin Callaway, Michael Griego
Report | Print
Apr 05, 2024 -

Grubbs Nissan responded

Thank you for the review! We're glad to hear Brandon was helpful and we hope you won't hesitate to reach out if our Grubbs Nissan team can be of service again in the future!

April 02, 2024

Service Consultant Mr. Diaz was extremely helpful and informative. Would ask for him if I returned for service More

by Maverick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salvador Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 02, 2024 -

Grubbs Nissan responded

We're glad to know Salvador provided you with excellent service during your recent visit here at Grubbs Nissan! Please don't hesitate to reach out if we can assist you again in the future!

1
2
3
4
...
58