Grubbs Nissan - Service Center

I always get good service at Grubbs. They don’t try to rip me off and tell me the car has problems I know it doesn’t have. But when it does actually have a problem they tell me. This time the battery fai rip me off and tell me the car has problems I know it doesn’t have. But when it does actually have a problem they tell me. This time the battery failed the cold cranking amps test. This battery was in the car during the big freeze in Feb 2021 so I already knew I probably needed to get a new battery. So I let them put in a new battery and now I don’t have to worry about getting stuck somewhere with a dead battery. Giving good service, doing the work correctly, and never trying to lie to me sells cars. I consistently get excellent service from Grubbs. As long as that keeps happening, I will never buy cars anywhere else. Your service department sells cars and there is nothing any car salesman can do to override the service department. At Grubbs they don’t even need a sales dept because their service dept sells cars. Having car salesmen at Grubbs is pretty much a waste. Keep up the great service and you will never have to worry about getting repeat car buyers. Your service department generates loyal customers. All the sales dept at Grubbs needs is people to do paperwork for car buyers and show cars to customers. More

Amazing friendly Customer Service. The Nissan team will work hard finding you a car. Thank You work hard finding you a car. Thank You More

Excellent service from techs to GM. Discrepancy at checkout was resolved professionally by GM on duty. Mr Buddy walk me through every step.thanks Thanks guys! checkout was resolved professionally by GM on duty. Mr Buddy walk me through every step.thanks Thanks guys! More

Great service with a detailed explanation throughout process and done in a very timely manner! process and done in a very timely manner! More

Went in for a oil leak with no appointment. Was still greeted and put in the queue of cars. My service advisor Buddy had helped me out drastically. Kept me updated, got me a shuttle home and all. Called greeted and put in the queue of cars. My service advisor Buddy had helped me out drastically. Kept me updated, got me a shuttle home and all. Called me a few hours later and told me it was a hole in the oil filter. He said because they were the last ones to touch it, they'll take care of it. Got her back and she runs like a dream. More

Everything was done in a New York minute. Less than what I expected it to cost too. I expected it to cost too. More

The service at Nissan Grubbs in Bedford Tx took care of my vehicle 100% to my satisfaction. My service consultant is Jacky Hoang. I would recommend him to anyone he takes care of you. my vehicle 100% to my satisfaction. My service consultant is Jacky Hoang. I would recommend him to anyone he takes care of you. More

I took my car in for an oil change, tire rotation and alignment. I received wonderful service and it was not any more expensive than taking it to a non-dealer mechanic. Jacky was very helpful and perso alignment. I received wonderful service and it was not any more expensive than taking it to a non-dealer mechanic. Jacky was very helpful and personable. More

First time visit for Service ,Oil Change . Dan Tran was excellent . He took care of my car in a timely manner and kept me up to date on the service while I waited . When I picked up my car had a issue but excellent . He took care of my car in a timely manner and kept me up to date on the service while I waited . When I picked up my car had a issue but both Dan and Sam Sanders came out to service drive and fixed it immediately. Very excellent Service . I will be back for sure. Life long customer. Great Job Guys. Cashiers were very friendly too!! More