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Grubbs Nissan - Service Center

Bedford, TX

4.7
579 Reviews

579 Reviews of Grubbs Nissan - Service Center

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November 24, 2021

We Always receive quality service from a friendly and helpful staff. Would recommend Grubbs to anyone looking to purchase a new Nissan or service their existing vehicle. More

by Jtharp1217
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacky Hoang, Dawson Bates
November 18, 2021

I was very pleased with the staff. I was treated with courteous customer service and prompt service. More

by Murphytrish47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Carter
November 17, 2021

Had my car serviced there and it was a great experience. Grubbs Nissan has earned my business. More

by mgonzales3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Buddy Melvin
November 16, 2021

Excellent customer service by receptionist, service advisor technician. It was an all around pleasant experience! More

by ARBM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salvador Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2021

I always get good service at Grubbs. They don’t try to rip me off and tell me the car has problems I know it doesn’t have. But when it does actually have a problem they tell me. This time the battery fai More

by Charlie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Calkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2021

Amazing friendly Customer Service. The Nissan team will work hard finding you a car. Thank You More

by ddjesus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacky Hoang, Blake Bryson
November 14, 2021

Megan Florez did the excellent job as a service consultant. She got my car will quickly and efficiently. She was very professional and all her dealings with me More

by wyman.ward63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Flores
Jan 14, 2022 -

wyman.ward63 responded

Service advisor Buddy Melvin met me very quickly. He searched what my car needed. He took pictures of the vehicle and the dashboard with the speedometer is. He made recommendations of two filters and they need to be replaced and I replaced them. The other items will be taken care of later. He also got the car to me quickly as possible. I did not meet with the tech named Kenerly Would the work perform appeared to be done well and they also gave me a free car wash. I came in for an oil changed which was done and I will replace the brake fluid the first chance I get.

November 12, 2021

Excellent service from techs to GM. Discrepancy at checkout was resolved professionally by GM on duty. Mr Buddy walk me through every step.thanks Thanks guys! More

by rqjones91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Buddy Melvin
November 01, 2021

Great service with a detailed explanation throughout process and done in a very timely manner! More

by rowdybarber19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacky Hoang
October 19, 2021

Went in for a oil leak with no appointment. Was still greeted and put in the queue of cars. My service advisor Buddy had helped me out drastically. Kept me updated, got me a shuttle home and all. Called More

by D.C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Buddy Melvin
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