Grubbs Nissan - Service Center

Came in for my first oil change on a 22 car I guess showing up early doesn't help making an appointment it took over 2 hours just to get the car back not washed and somehow my glasses disappeared from showing up early doesn't help making an appointment it took over 2 hours just to get the car back not washed and somehow my glasses disappeared from the passenger seat. I had to wait another 2 hours on 2 different techs to get back so they can just say they didn't see no glasses.... Why would 2 different techs need to be asked? Makes me believe they went joyriding in my car. What a great experience for a first time buyer from the service department now I'm without glasses and I'm the one who has to pay after paying $80 for an oil change.... More

Good services and very friendly , helpful a lot , I ‘d like to come back anytime I can like to come back anytime I can More

Friendly, good follow up, work performed in a good manor and timely fashion. Continued contact by email as to other servicescoffered and timely fashion. Continued contact by email as to other servicescoffered More

Very good service, thanks for your help in getting my oil changed and serviced today. changed and serviced today. More

Always a great experience when i visit Grubbs Nissan . Staff always super friendly. Great customer service. Staff always super friendly. Great customer service. More

Today,July 2,2022, I scheduled an oil change at around 3pm. Got there just for an oil change.A tech came back in the lounge room and said to me ,' I can't let you have the vehicle back' In dismay I say an 3pm. Got there just for an oil change.A tech came back in the lounge room and said to me ,' I can't let you have the vehicle back' In dismay I say and your reason is .. there is a recall on the vehicle for ABS brake. I right away snap, I have been here for service on 3 occasions for oil change if safety had been your utmost concern for and my family I believe a reputable dealership that has all my contacts could have reach way before my visit today stating recall and I consenting base on their recommendation to have that service completed. But the technician right away became the law enforcer HAVING THE effrontery telling I can't have you take the vehicle. Grubbs need to train their technician. You are not law enforcer neither is Nissan an enforcer. That pushy style of Business is a reputation killer. Competent Professional performs services at request and make recommendations not enforce or impound your vehicle when you only go in for oil change. If you were concern according to this fellow. You could have email me or call. Not because you incidentally see me pop at your store and suddenly want to ruin my July 4 ,2022 weekend for a part that you don't currently have in stock. TERRIBLE BUSINESS!!!. ALL YOU GUYS IN SERVICE DEPT of GRUBBS should be ashamed of yourselves. Train you Techs Grubbs is not Law ENFORCEMENT! More

Alex was my service rep. He was very helpful and friendly this morning. Grubbs did a great job getting me in and out in a timely fashion! He was very helpful and friendly this morning. Grubbs did a great job getting me in and out in a timely fashion! More

This dealership provided excellent service. My service advisor Buddy Melvin was very knowledgeable and professional. My service advisor Buddy Melvin was very knowledgeable and professional. More

We've been getting cars from Gro Nissan for the last 20 years. They've been fair and is always worked with us. I suggest them to my friends. years. They've been fair and is always worked with us. I suggest them to my friends. More

I am glad for choosing Grubbs Nissan, for maintenance, they are quick and very professional they are quick and very professional More