Grubbs Nissan - Service Center

The staff treats you like top priority. I’ve never experienced any negative with them. They inform and give you all the necessary information so you can make the best decision. I love going I’ve never experienced any negative with them. They inform and give you all the necessary information so you can make the best decision. I love going here for any type of issue my car has or just for an oil change. I appreciate the friendliness and kindness shown by all the staff. More

Grubbs Nissan Bedford has professional, friendly associates. This includes all associates I had with during my visit. associates. This includes all associates I had with during my visit. More

Received excellent care by Grubbs Nissan service consultant Ronny Vargas. Very happy overall with service and treatment of Grubbs Nissan. Car repairs can be very stressful and overwhelming. Especial consultant Ronny Vargas. Very happy overall with service and treatment of Grubbs Nissan. Car repairs can be very stressful and overwhelming. Especially in todays times!! My A/C had gone out with 108 degree weather in Texas. My car was a priority and repairs where done quickly. Thank you so much for taking such good care of me Grubbs a Nissan More

Great service department and great service advisor Jeff Norris. He kept us updated on the progress which took longer than normal due to getting parts. Norris. He kept us updated on the progress which took longer than normal due to getting parts. More

Came in for my first oil change on a 22 car I guess showing up early doesn't help making an appointment it took over 2 hours just to get the car back not washed and somehow my glasses disappeared from showing up early doesn't help making an appointment it took over 2 hours just to get the car back not washed and somehow my glasses disappeared from the passenger seat. I had to wait another 2 hours on 2 different techs to get back so they can just say they didn't see no glasses.... Why would 2 different techs need to be asked? Makes me believe they went joyriding in my car. What a great experience for a first time buyer from the service department now I'm without glasses and I'm the one who has to pay after paying $80 for an oil change.... More

Good services and very friendly , helpful a lot , I ‘d like to come back anytime I can like to come back anytime I can More

Friendly, good follow up, work performed in a good manor and timely fashion. Continued contact by email as to other servicescoffered and timely fashion. Continued contact by email as to other servicescoffered More

Very good service, thanks for your help in getting my oil changed and serviced today. changed and serviced today. More

Always a great experience when i visit Grubbs Nissan . Staff always super friendly. Great customer service. Staff always super friendly. Great customer service. More

Today,July 2,2022, I scheduled an oil change at around 3pm. Got there just for an oil change.A tech came back in the lounge room and said to me ,' I can't let you have the vehicle back' In dismay I say an 3pm. Got there just for an oil change.A tech came back in the lounge room and said to me ,' I can't let you have the vehicle back' In dismay I say and your reason is .. there is a recall on the vehicle for ABS brake. I right away snap, I have been here for service on 3 occasions for oil change if safety had been your utmost concern for and my family I believe a reputable dealership that has all my contacts could have reach way before my visit today stating recall and I consenting base on their recommendation to have that service completed. But the technician right away became the law enforcer HAVING THE effrontery telling I can't have you take the vehicle. Grubbs need to train their technician. You are not law enforcer neither is Nissan an enforcer. That pushy style of Business is a reputation killer. Competent Professional performs services at request and make recommendations not enforce or impound your vehicle when you only go in for oil change. If you were concern according to this fellow. You could have email me or call. Not because you incidentally see me pop at your store and suddenly want to ruin my July 4 ,2022 weekend for a part that you don't currently have in stock. TERRIBLE BUSINESS!!!. ALL YOU GUYS IN SERVICE DEPT of GRUBBS should be ashamed of yourselves. Train you Techs Grubbs is not Law ENFORCEMENT! More