579 Reviews of Grubbs Nissan - Service Center
Most courteous, prompt and professional service in the DFW area. Worth the drive from Dallas. DFW area. Worth the drive from Dallas. More
Identified and corrected problems efficiently. Didn’t charge a whole lot of money. All went smoothly. Didn’t charge a whole lot of money. All went smoothly. More
Dealership damaged my car, removed/lost a trim piece, while in their possession. I called the service representative (Buddy Melvin), who promised to call back with a response and never did. I called Se while in their possession. I called the service representative (Buddy Melvin), who promised to call back with a response and never did. I called Service Manager (Dan Tran), who promised to call back with a response and never did. I called the General Manager (Ethan Lee), who never returned my call. How can I trust a dealership with a new car purchase if I cannot trust them not to respond to a simple service issue like this. I purchased a new vehicle from them several years ago. But based upon this awful experience with them, I will NEVER AGAIN do business with Grubbs. Buyer beware! More
If you have 1/2 a brain, you will NEVER take your car here. This is the most unorganized group of people to ever walk the planet! They are also crooks. They give you a price that you will be responsib here. This is the most unorganized group of people to ever walk the planet! They are also crooks. They give you a price that you will be responsible for and then raise the price when the work is completed! This is one of the WORST dealerships I have ever had an experience with. BEWARE BEWARE BEWARE! More
Awesome service, friendly and knowledgeable staff in every department and that makes a real difference in customer service and making the customer feel comfortable and important. every department and that makes a real difference in customer service and making the customer feel comfortable and important. More
Great Customer Service ! I recommend Grubbs Nissan for your new car and Current car maintenance needs . They are very professional, Courteous and honest . I recommend Grubbs Nissan for your new car and Current car maintenance needs . They are very professional, Courteous and honest . More
Jeff did an outstanding job, he was very knowledgeable and patient with me and my daughter. Quick service! Was out and done with my oil change in less than 45 minutes, compared to Don Davis 2hr+ unaccept and patient with me and my daughter. Quick service! Was out and done with my oil change in less than 45 minutes, compared to Don Davis 2hr+ unacceptable wait time. More
As always, reception by your customer service employee was friendly and helpful. Plus the service done was exceptional. was friendly and helpful. Plus the service done was exceptional. More