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Grubbs Nissan - Service Center

Bedford, TX

4.7
584 Reviews

584 Reviews of Grubbs Nissan - Service Center

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February 20, 2023

I had the privilege to work with Buddy. But he was very helpful and was able to educate me regarding repairs my SUV needed. He also provided me some deals that they had on for tires which m More

by ZO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Buddy Melvin
Feb 21, 2023 -

Grubbs Nissan responded

Buddy and the team are so glad you had a great experience servicing your SUV! Thank you for rating us five stars!

February 19, 2023

Grubbs always takes good care of me and my car. Good communication, speedy service and friendly people. More

by Julie
Recommend Dealer
Yes
Employees Worked With
Jeff Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2023 -

Grubbs Nissan responded

Julie, thanks so much for trusting the Grubbs Nissan team with the care of your vehicle! We're grateful for your continued support and look forward to seeing you next time!

February 15, 2023

Grubbs Nissan an Buddy in the service department are they best they care about me and my car More

by dmucci7622
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Buddy Melvin
Feb 15, 2023 -

Grubbs Nissan responded

Thank you for trusting Buddy & the Grubbs Nissan team with the care of your vehicle! We appreciate the kind review and look forward to your next visit!

February 15, 2023

Jeff in the Service Department easily scheduled an appointment at a time convenient for me and was professional as always. He reviewed what the service would be about as well as checking the history t More

by jffoster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2023 -

Grubbs Nissan responded

Thank you for leaving Jeff and our team such a great review! It makes our day to know that we've earned your five-star rating and we look forward to seeing you again! - Grubbs Nissan

February 13, 2023

Jarrett was very courteous and professional. Thank you for keeping me updated on the progress of my inspection. More

by TM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Ackerson
Feb 14, 2023 -

Grubbs Nissan responded

Thanks for reviewing your recent visit here at Grubbs Nissan! Jarrett & the team look forward to serving you again in the future!

February 10, 2023

The Service was scheduled easily, performed quickly, and the staff were courteous and helpful throughout the process. More

by joelgobble
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Calkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2023 -

Grubbs Nissan responded

Thank you for sharing your experience! Our Grubbs Nissan team looks forward to serving you again in the future!

February 08, 2023

I bought my car in Dec. and while I was told that he would text me all his information, I got nothing! Then, after waiting and waiting and waiting for my tags, I finally had More

by not satisfied
Recommend Dealer
No
Employees Worked With
I don't remember and he didn't send his information like he said
February 07, 2023

Its excellent customer service, process wait time is understandable, lounge has amenities for guests, service is neat. More

by Alfadorlif
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Jewell
Feb 08, 2023 -

Grubbs Nissan responded

We appreciate this kind review, Alfadorlif! We are glad you enjoyed the visit to our waiting area and look forward to seeing you back next time! Thank you! - Grubbs Nissan

January 27, 2023

Excellent service and they were very friendly. The Lyft service is super nice to allow me to drop and continue with my day. More

by mike.corpsdoc01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Buddy Melvin
Jan 30, 2023 -

Grubbs Nissan responded

Thank you for the excellent feedback, Mike! We hope to see you again next time here at Grubbs Nissan!

January 25, 2023

Dave Brown the service advisor is a professional who takes care of his clients! Thanks Dave!!! More

by jdaguilar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Brown
Jan 26, 2023 -

Grubbs Nissan responded

Thank you for the kind review - Dave will be so happy to hear it! We appreciate your business and look forward to your next visit here at Grubbs Nissan!

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