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Grubbs Nissan - Service Center

Bedford, TX

4.7
579 Reviews

579 Reviews of Grubbs Nissan - Service Center

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February 08, 2023

I bought my car in Dec. and while I was told that he would text me all his information, I got nothing! Then, after waiting and waiting and waiting for my tags, I finally had More

by not satisfied
Recommend Dealer
No
Employees Worked With
I don't remember and he didn't send his information like he said
February 07, 2023

Its excellent customer service, process wait time is understandable, lounge has amenities for guests, service is neat. More

by Alfadorlif
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Jewell
Feb 08, 2023 -

Grubbs Nissan responded

We appreciate this kind review, Alfadorlif! We are glad you enjoyed the visit to our waiting area and look forward to seeing you back next time! Thank you! - Grubbs Nissan

January 27, 2023

Excellent service and they were very friendly. The Lyft service is super nice to allow me to drop and continue with my day. More

by mike.corpsdoc01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Buddy Melvin
Jan 30, 2023 -

Grubbs Nissan responded

Thank you for the excellent feedback, Mike! We hope to see you again next time here at Grubbs Nissan!

January 25, 2023

Dave Brown the service advisor is a professional who takes care of his clients! Thanks Dave!!! More

by jdaguilar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Brown
Jan 26, 2023 -

Grubbs Nissan responded

Thank you for the kind review - Dave will be so happy to hear it! We appreciate your business and look forward to your next visit here at Grubbs Nissan!

January 23, 2023

Very my good service. I went for oil change and it was completed on time and explained the current status of my car. Thanks much !!! More

by thekaaryas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2023 -

Grubbs Nissan responded

We appreciate the kind five-star review for our service team! We look forward to seeing you again for your next oil change! Thank you! - Grubbs Nissan

January 21, 2023

I had great experience working with Grubbs Nissan. Meet my expectations and great customer support. More

by Diwas Nepal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2023 -

Grubbs Nissan responded

We're glad we could earn your business, Diwas! Thank you for rating Grubbs Nissan five stars!

January 19, 2023

Excellent customer service. Very pleased with experience. Brandon was excellent and Ted was very knowledgeable and informative. More

by CarleenW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted was my service technician , Brandon Jewell
Jan 20, 2023 -

Grubbs Nissan responded

We appreciate the kind words and five-star rating for Brandon and Ted, Carleen! We look forward to assisting you again during future visits to Grubbs Nissan! Thank you!

January 19, 2023

Awesome advisor,very caring and made sure my truck was taken care of even at end of day More

by Gene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Asbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2023 -

Grubbs Nissan responded

Thank you for sharing your review, Gene! -Grubbs Nissan

January 19, 2023

Service signals were not turnedoff also windshield fluid leaked out. Aaaa aaaa aaaa aa aa More

by Campbellthegreat1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Salvador Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2023

there was a friendly and everyone who helped me offered great customer service every time More

by Brandon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jarrett Ackerson
Jan 20, 2023 -

Grubbs Nissan responded

Thanks for the excellent review, Brandon! Our Grubbs Nissan team looks forward to seeing you again in the future!

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