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Grubbs Nissan - Service Center

Bedford, TX

4.7
579 Reviews

579 Reviews of Grubbs Nissan - Service Center

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March 01, 2023

Initial interaction had poor communication but once the catalytic converter was ordered and arrived it only took one day to install More

by sheinin1313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salvador Diaz
2.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2023

Charles was helpful with communication and quotes. Upon picked, there was a disconnect on billing but Charlas spent the time and handled with the support of the service manager and Director. More

by Cintas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Calkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2023 -

Grubbs Nissan responded

Thank you for rating Charles and Grubbs Nissan five stars! We are glad we could help and make this a great service experience! We look forward to seeing you next time!

February 22, 2023

I always have a great experience at Grubbs Nissan. They get me in and out in a timely manner More

by Jessie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Buddy Melvin
Feb 23, 2023 -

Grubbs Nissan responded

Jessie, Our team is so happy you had a five-star experience! We look forward to seeing you again at Grubbs Nissan! Thank you so much!

February 21, 2023

Awesome waiting area and all of the employees were very friendly and helpful. Will always use y’all when I can. More

by Martinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salvador Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2023 -

Grubbs Nissan responded

Thank you for the wonderful review! We appreciate your support and look forward to your next visit with us here at Grubbs Nissan!

February 20, 2023

I had the privilege to work with Buddy. But he was very helpful and was able to educate me regarding repairs my SUV needed. He also provided me some deals that they had on for tires which m More

by ZO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Buddy Melvin
Feb 21, 2023 -

Grubbs Nissan responded

Buddy and the team are so glad you had a great experience servicing your SUV! Thank you for rating us five stars!

February 19, 2023

Grubbs always takes good care of me and my car. Good communication, speedy service and friendly people. More

by Julie
Recommend Dealer
Yes
Employees Worked With
Jeff Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2023 -

Grubbs Nissan responded

Julie, thanks so much for trusting the Grubbs Nissan team with the care of your vehicle! We're grateful for your continued support and look forward to seeing you next time!

February 15, 2023

Grubbs Nissan an Buddy in the service department are they best they care about me and my car More

by dmucci7622
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Buddy Melvin
Feb 15, 2023 -

Grubbs Nissan responded

Thank you for trusting Buddy & the Grubbs Nissan team with the care of your vehicle! We appreciate the kind review and look forward to your next visit!

February 15, 2023

Jeff in the Service Department easily scheduled an appointment at a time convenient for me and was professional as always. He reviewed what the service would be about as well as checking the history t More

by jffoster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2023 -

Grubbs Nissan responded

Thank you for leaving Jeff and our team such a great review! It makes our day to know that we've earned your five-star rating and we look forward to seeing you again! - Grubbs Nissan

February 13, 2023

Jarrett was very courteous and professional. Thank you for keeping me updated on the progress of my inspection. More

by TM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Ackerson
Feb 14, 2023 -

Grubbs Nissan responded

Thanks for reviewing your recent visit here at Grubbs Nissan! Jarrett & the team look forward to serving you again in the future!

February 10, 2023

The Service was scheduled easily, performed quickly, and the staff were courteous and helpful throughout the process. More

by joelgobble
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Calkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2023 -

Grubbs Nissan responded

Thank you for sharing your experience! Our Grubbs Nissan team looks forward to serving you again in the future!

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