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Grubbs Nissan - Service Center

Bedford, TX

4.7
584 Reviews

584 Reviews of Grubbs Nissan - Service Center

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March 12, 2023

Salvador was so sweet and was a great help. 10/10. I will definitely be going back. More

by brownthree3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salvador Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2023 -

Grubbs Nissan responded

Thank you for the fantastic feedback - Salvador will be so happy to hear it! We appreciate you visiting us here at Grubbs Nissan and look forward to seeing you again next time. Take care!

March 09, 2023

Jeff Norris, kept me updated on every level of progress with my vehicle. Because of this, I will only trust Grubbs with my vehicle repairs. They were upfront and honest about everything that needed to be d More

by MsPriss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2023 -

Grubbs Nissan responded

Thank you for leaving Jeff and the team your five-star review! We look forward to providing another experience like this in the future! - Grubbs Nissan

March 07, 2023

Buddy communicated well with me while my car was being serviced. He was easy to work with and made me feel confident that my car needs would be taken care of. More

by SZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Buddy Melvin
Mar 08, 2023 -

Grubbs Nissan responded

Thank you for sharing this wonderful feedback with us! We're happy to hear Buddy took great care of you and we hope you won't hesitate to reach out if we can be of service again in the future!

March 05, 2023

Jeff Norris is the BEST. He has been my Nissan Service advisor for 20+ years. He is knowledgeable, honest, fair and always professional. He keeps me coming back to Grubbs’ Ni More

by Glory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2023 -

Grubbs Nissan responded

Thank you for being a loyal Grubbs Nissan customer! We're so glad Jeff continues to earn your support with his excellent service and we can't wait to pass along these kind comments to him. Take care and we'll see you again next time!

March 03, 2023

From the beginning with the ability to make my appointment online to the overall service, everything went like clockwork. I especially liked that they even washed my car before I picked it up. More

by S Albright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Solano
Mar 06, 2023 -

Grubbs Nissan responded

Thank you for trusting the Grubbs Nissan team with your automotive needs! We're grateful for your continued support, as well as the kind review, and look forward to seeing you next time!

March 02, 2023

Great service. Buddy was very friendly and has awesome customer service. He is very knowledgable and took care of me. More

by VanessaJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Buddy Melvin
Mar 03, 2023 -

Grubbs Nissan responded

Thank you for your review, Vanessa! We're so happy that Buddy earned your 5 stars! -Grubbs Nissan

March 01, 2023

Initial interaction had poor communication but once the catalytic converter was ordered and arrived it only took one day to install More

by sheinin1313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salvador Diaz
2.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2023

Charles was helpful with communication and quotes. Upon picked, there was a disconnect on billing but Charlas spent the time and handled with the support of the service manager and Director. More

by Cintas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Calkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2023 -

Grubbs Nissan responded

Thank you for rating Charles and Grubbs Nissan five stars! We are glad we could help and make this a great service experience! We look forward to seeing you next time!

February 22, 2023

I always have a great experience at Grubbs Nissan. They get me in and out in a timely manner More

by Jessie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Buddy Melvin
Feb 23, 2023 -

Grubbs Nissan responded

Jessie, Our team is so happy you had a five-star experience! We look forward to seeing you again at Grubbs Nissan! Thank you so much!

February 21, 2023

Awesome waiting area and all of the employees were very friendly and helpful. Will always use y’all when I can. More

by Martinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salvador Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2023 -

Grubbs Nissan responded

Thank you for the wonderful review! We appreciate your support and look forward to your next visit with us here at Grubbs Nissan!

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