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Grubbs Nissan - Service Center

Bedford, TX

4.7
584 Reviews

584 Reviews of Grubbs Nissan - Service Center

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May 16, 2023

Outstanding auto service! My family has worked with Jeff for years and appreciate everything they have done for us! More

by Britt234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2023 -

Grubbs Nissan responded

Thank you for the fantastic review! We're so glad Jeff & the team continue to earn your family's support and we look forward to seeing you next time here at Grubbs Nissan!

May 15, 2023

Outstanding auto service at a competitive price. Friendly and timely auto care. Grubbs Nissan gets it done the first time. More

by harold.victor1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2023 -

harold.victor1 responded

Quality Technical and Customer Service support.

May 17, 2023 -

Grubbs Nissan responded

It's so great to see your review and learn that we've done our part to ensure a five-star experience for you! Thank you for being a loyal Grubbs Nissan customer!

May 11, 2023

It’s a little pricey to get a replacement key for your vehicle. But, they do Great work!, And have an Excellent service staff. I’ll keep going back to Grubbs. Thank you everyone at Grubbs Niss More

by Fingers crossed 🤞
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Jewell
May 15, 2023 -

Grubbs Nissan responded

We appreciate you choosing Grubbs Nissan and are proud to hear that you had a positive experience with our service staff. We understand the cost of replacement keys can be high, but we always strive to offer our customers quality work. Thank you for taking the time to share your thoughts and for supporting our business.

May 09, 2023

The work was done and the car returned on time. The rental car was filthy, though. As if kids were playing it it with sticky soda and chips. More

by sue.kunze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023 -

Grubbs Nissan responded

We're glad to hear we could return your car in a timely manner, Sue! We apologize for the rental car's condition and will follow up with our team to ensure a cleaner vehicle is provided next time. Take care and thanks again, from all of us here at Grubbs Nissan!

May 04, 2023

Great quality and fast service! Advisors are friendly and professional taking care of the customer!!! More

by jdaguilar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Ackerson
May 05, 2023 -

Grubbs Nissan responded

We couldn't ask for a better review! -Grubbs Nissan

May 03, 2023

Great service and employees. Brandon helped out and knew what I needed and was efficient. thanks Brandon More

by Steven11598
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Jewell
May 05, 2023 -

Grubbs Nissan responded

Thank you for your great review of Grubbs Nissan, Steven! We're thrilled to hear that Brandon provided you with excellent assistance and we hope you won't hesitate to reach out if we can be of service again in the future!

May 01, 2023

Excellent service department that work hard to deliver a high standard of excellence and quality of service. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2023 -

Grubbs Nissan responded

David, thank you for recognizing the hard work and dedication of our service department at Grubbs Nissan! Delivering a high standard of excellence and quality of service is what we aim to do. We appreciate your five-star rating and hope to continue providing you with top-notch service!

April 29, 2023

Great customer service and they are the only nissan dealership I trust in dallas- Fort worth More

by Kenfoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Solano
May 02, 2023 -

Grubbs Nissan responded

Thank you for your confidence in the Grubbs Nissan team! We're grateful for your support and look forward to your next visit!

April 25, 2023

The service experience was quick and efficient. Brandon said It would take about an hour and it took just about an hour. I appreciate that. More

by C. J.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Jewell
Apr 27, 2023 -

Grubbs Nissan responded

C. J., we're delighted to hear that Brandon and the team provided you with a quick and efficient service experience here at Grubbs Nissan. We know your time is valuable, so it's great to know that we were able to get you in and out in the time we promised. Thank you for your support!

April 22, 2023

Jeff all ways takes good care of us so I’m very happy with Grubbs! More

by Sheila Tucker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2023 -

Grubbs Nissan responded

We're so glad Jeff continues to earn your support, Sheila! Thanks for being a Grubbs Nissan customer. We look forward to your next visit!

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