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Grubbs Nissan - Service Center

Bedford, TX

4.7
584 Reviews

584 Reviews of Grubbs Nissan - Service Center

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June 13, 2023

Vibration felt at highway speed has persisted through prior tire balance. Service department Alexxus test drove with me -problem quickly identified. Jeff Norris has been my service advisor for years and More

by vickyray10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2023 -

Grubbs Nissan responded

We're so glad that Alexxus and Jeff helped identify the vibration in your Nissan at highway speed. It's always our goal to provide courteous care and attention, especially for long-time customers like you. We appreciate your loyalty to Grubbs Nissan!

June 11, 2023

Appointment when I want it and service done in short time Outstanding service by Jeff More

by Cdryder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2023 -

Grubbs Nissan responded

We're glad you had a quick appointment here with Jeff! Thank you for visiting Grubbs Nissan!

June 07, 2023

Dealership has an excellent Service Department, they handle every incoming vehicle fast and with professionalism. Also their service people is very courteous and knowledgeable specially Mr. Salvador Dia More

by Paul Garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salvador Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2023 -

Grubbs Nissan responded

Paul, we appreciate your glowing review of our Service Department at Grubbs Nissan. Our team is delighted to hear that you were impressed with our quick and professional service and that Salvador took such great care of you. Thank you for sharing your positive experience!

June 07, 2023

good customer services, fast and friendly staff. strongly recommend to all of the people that need car services. More

by luomvuong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2023 -

Grubbs Nissan responded

We're grateful for the time you took to leave such a wonderful review about your experience at Grubbs Nissan. Thank you for your compliments regarding our friendly and efficient staff. We appreciate your recommendation and look forward to serving you next time!

June 07, 2023

Service Manager Danny Tran super helpful and attentive. Love every time Danny Tran help me. I will continue doing business with Grubbs Nissan as long as Danny Tran is there. More

by luomvuong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Calkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lianna Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salvador Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Asbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wesley Harrison, Brandon Jewell, Jarrett Ackerson, Joe Solano
Jun 08, 2023 -

Grubbs Nissan responded

Thank you for being a Grubbs Nissan customer! We're so glad Danny continues to earn your support and we can't wait to share these kind comments with him. Take care and we'll see you next time!

June 03, 2023

Customer service was great and the service was quick and efficient Thank you I was very satisfied More

by WillaM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Jewell
Jun 07, 2023 -

Grubbs Nissan responded

Thank you for the great review! It means a lot to hear that you're satisfied and we look forward to seeing you again next time here at Grubbs Nissan!

May 26, 2023

The service is good and you get a complimentary car wash at the end. I trust my car will stay running like new as long as I keep the maintenance up here. More

by Kris.Thornton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Asbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023 -

Grubbs Nissan responded

Thank you for trusting the Grubbs Nissan team with the care of your vehicle, Kris! We appreciate your support and look forward to seeing you at your next visit!

May 24, 2023

The person that was handling my ticket was very professional, and very communicative with the information when it would became available for warranty. More

by Hottjt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Calkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salvador Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Asbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Jewell, Jarrett Ackerson, Joe Solano
May 25, 2023 -

Grubbs Nissan responded

We're glad our team was professional and communicative during your visit! We hope to see you again in the future! Thank you! - Grubbs Nissan

May 22, 2023

Always great. From the people in sales, to service, to financing. Great people. Always seviced exceptionaly well. More

by Floresstephanie0712
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgard Viera Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Solano, Kyle Rheude
May 24, 2023 -

Grubbs Nissan responded

It's great that the team has made every visit to Grubbs Nissan so great for you, Stephanie! Thank you for being part of our family! We look forward to seeing you again!

May 18, 2023

welcoming environment and very relaxing waiting lobby. well briefing about service and the best part very kind service associate I found. thanks More

by rabinmalla2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayden
May 19, 2023 -

Grubbs Nissan responded

We appreciate your great review of Grubbs Nissan! It's fantastic to hear you had an excellent experience with our team and we hope we have the opportunity to serve you again in the future. Take care!

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