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584 Reviews of Grubbs Nissan - Service Center
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July 17, 2023
Brandon was very friendly and explained everything to me that was going on with my car, for future repairs. And he also made sure I understood all things he was explaining to me before he walked away. Thank that was going on with my car, for future repairs. And he also made sure I understood all things he was explaining to me before he walked away. Thank you so much. More
by terrikibble
Employees Worked With
Brandon Jewell
July 15, 2023
Very disappointing service. I took the car in last week and they said i needed a new rack and pinion which they fixed. After picking up the car I couldn't steer. I took it I took the car in last week and they said i needed a new rack and pinion which they fixed. After picking up the car I couldn't steer. I took it back and they said they had told me it also needed new power steering and I declined it. That never happened. I needed the car operational. So now I'm without a car for another 5 days on top of the 5 days last week. I will be buying a new car in the next year and this will make me switch to another brand. More
by pollyjoyparker
Employees Worked With
Brandon Jewell, Jarrett Ackerson
July 15, 2023
Dropped it off in the AM, was greeted very nicely. Gentlemen quickly processed ny requests; oil change & alignment. Since id figured it'd take a couple hours i went home. Took until around 2pm - 3pm t Gentlemen quickly processed ny requests; oil change & alignment. Since id figured it'd take a couple hours i went home. Took until around 2pm - 3pm to finally get a call bacl but was asked that in order to get the alignment I'll need a tire rotation. Did not hear back until 1 hour before closing, 6pm, which i was told the alignment wasnt completed. Afterwards took about 10 minutes for the vehicle to finally get pulled out. Usually this location is pretty good about their work, and maybe for a the fact that it was near 4th of July (07/03/2023) and most of their employees were not in on the evening, it took all day to get 2/3rds of the job done. A holiday isn't an excuse to not complete a job but I understand. Overall, its usually pretty good, I'll take that day was an exception. More
by Alfadorlif
Employees Worked With
To be fair i have no clue who it was, nothing with that either. In the past, Brandon has ensured the work get fully done and has good recommendations, Brandon Jewell
July 14, 2023
Grubbs technicians were able to get my car in quickly for the transmission fluid change! the transmission fluid change! More
by remnantofgrace
Employees Worked With
Other Employees :
Steve Morrell, Brandon Jewell, Jarrett Ackerson, Joe Solano
July 14, 2023
Service provided on schedule. Friendly personnel. Was told hat charges would be before work was performed. Friendly personnel. Was told hat charges would be before work was performed. More
by Boyd
Employees Worked With
June 27, 2023
Jeff is the best and took great care of me. I feel a connection to Grubbs that I trust to take care of me with their service. I feel a connection to Grubbs that I trust to take care of me with their service. More
by Pbonnot1956
June 24, 2023
everyone in the service department is awesome. thank you as always. you guys are the best thank you as always. you guys are the best More
by luomvuong
Employees Worked With
Other Employees :
dan tran, Brandon Jewell, Jarrett Ackerson, Joe Solano
June 23, 2023
Chad was rude and condescending and did not keep us updated. We only got excuses whenever we called to see what the status of the vehicle was. Then we were charged for work that was not authorized and updated. We only got excuses whenever we called to see what the status of the vehicle was. Then we were charged for work that was not authorized and had to “fight” to get it taken off. Also the paperwork showed an additional 500 miles from when it was received. Asked to speak to service manager and felt like we got “lip service.” Will not return to this dealership for any reason! More
by Brax
June 16, 2023
They take good care of my care needs and service s. Jeff my service advisor is friendly and answers any questions I have. Jeff my service advisor is friendly and answers any questions I have. More
by Shonna
Employees Worked With
June 15, 2023
I always come to this dealership for my oil changes etc. I work with Jeff Norris each time and he is a joy to work with. I work with Jeff Norris each time and he is a joy to work with. More
by cjfelix4
Employees Worked With
