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Grubbs Nissan - Service Center

Bedford, TX

4.7
579 Reviews

579 Reviews of Grubbs Nissan - Service Center

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June 24, 2023

everyone in the service department is awesome. thank you as always. you guys are the best More

by luomvuong
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeff Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Calkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salvador Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Asbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : dan tran, Brandon Jewell, Jarrett Ackerson, Joe Solano
Jun 26, 2023 -

Grubbs Nissan responded

We're glad to hear our team was so helpful! Thank you for choosing Grubbs Nissan!

June 23, 2023

Chad was rude and condescending and did not keep us updated. We only got excuses whenever we called to see what the status of the vehicle was. Then we were charged for work that was not authorized and More

by Brax
Service Communication
Recommend Dealer
No
Employees Worked With
Chad Calkins
1.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Tran
2.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2023

They take good care of my care needs and service s. Jeff my service advisor is friendly and answers any questions I have. More

by Shonna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Grubbs Nissan responded

Shonna, we're so glad to hear that Jeff has been taking good care of you and answering all your questions. Thank you for choosing Grubbs Nissan for your car needs. Drive safely!

June 15, 2023

I always come to this dealership for my oil changes etc. I work with Jeff Norris each time and he is a joy to work with. More

by cjfelix4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2023 -

Grubbs Nissan responded

Thank you for choosing Grubbs Nissan! We're delighted to hear that Jeff has been providing you with excellent service during your visits. We appreciate your loyalty and look forward to serving you again in the future. Have a fantastic day! - The Grubbs Nissan Team

June 13, 2023

Vibration felt at highway speed has persisted through prior tire balance. Service department Alexxus test drove with me -problem quickly identified. Jeff Norris has been my service advisor for years and More

by vickyray10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2023 -

Grubbs Nissan responded

We're so glad that Alexxus and Jeff helped identify the vibration in your Nissan at highway speed. It's always our goal to provide courteous care and attention, especially for long-time customers like you. We appreciate your loyalty to Grubbs Nissan!

June 11, 2023

Appointment when I want it and service done in short time Outstanding service by Jeff More

by Cdryder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2023 -

Grubbs Nissan responded

We're glad you had a quick appointment here with Jeff! Thank you for visiting Grubbs Nissan!

June 07, 2023

Dealership has an excellent Service Department, they handle every incoming vehicle fast and with professionalism. Also their service people is very courteous and knowledgeable specially Mr. Salvador Dia More

by Paul Garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salvador Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2023 -

Grubbs Nissan responded

Paul, we appreciate your glowing review of our Service Department at Grubbs Nissan. Our team is delighted to hear that you were impressed with our quick and professional service and that Salvador took such great care of you. Thank you for sharing your positive experience!

June 07, 2023

good customer services, fast and friendly staff. strongly recommend to all of the people that need car services. More

by luomvuong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2023 -

Grubbs Nissan responded

We're grateful for the time you took to leave such a wonderful review about your experience at Grubbs Nissan. Thank you for your compliments regarding our friendly and efficient staff. We appreciate your recommendation and look forward to serving you next time!

June 07, 2023

Service Manager Danny Tran super helpful and attentive. Love every time Danny Tran help me. I will continue doing business with Grubbs Nissan as long as Danny Tran is there. More

by luomvuong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Calkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lianna Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salvador Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Asbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wesley Harrison, Brandon Jewell, Jarrett Ackerson, Joe Solano
Jun 08, 2023 -

Grubbs Nissan responded

Thank you for being a Grubbs Nissan customer! We're so glad Danny continues to earn your support and we can't wait to share these kind comments with him. Take care and we'll see you next time!

June 03, 2023

Customer service was great and the service was quick and efficient Thank you I was very satisfied More

by WillaM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Jewell
Jun 07, 2023 -

Grubbs Nissan responded

Thank you for the great review! It means a lot to hear that you're satisfied and we look forward to seeing you again next time here at Grubbs Nissan!

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