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Grubbs Nissan - Service Center

Bedford, TX

4.7
579 Reviews

579 Reviews of Grubbs Nissan - Service Center

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November 16, 2024

I would not ever go to this service department again. The service advisor lied about the time to get a diagnosis of repairs needed. The total repair cost was much higher than others talked about on the i More

by Pete5608
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christian Asbury
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2024

Excellent service Chad was helpful as always got my battery replaced under warranty. Everyone in the service department was nice and helpful. I always trust bringing my car to Grubbs! More

by sharonmccool344
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Calkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2024

Chad was my advisor and was very helpful, i got my car serviced and the new building looks great! The front sales department looks nice and clean as well! More

by mrob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Calkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2024

They were very professional and the Service person (Arturo Tomlin) in the front desk was magnificent!! Also liked they gave me a ride so I don’t lose my time waiting. More

by Carmen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2024

My experience with Grubbs Nissan Company has been highly satisfactory. Mr. Rodney Green, the car sales representative assigned to assist me in purchasing my 2023 Nissan Rogue, has consistently demonstrated More

by renicaj89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salvador Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rochean Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaylan Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antonio Moton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Alfonso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khalif Aweis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faith Mofoye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Atakpo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney Green
November 07, 2024

I always like having my car serviced at Grubbs Nissan. They are always very friendly and helpful. They only do what you ask them to do. If it is going to take a long time they will arrange for a ride t More

by Kathyeself
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Asbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2024

Sal in the service dept was great. I would recommend him to everyone I know. More

by jaimejralva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salvador Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2024

Service department was easy to deal with, was put in a reasonable amount of time. More

by April C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khalif Aweis
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2024

This guy, Rochean Spencer is a fraud. He stole my identity and l got the proof. Don’t let him get your social. Few months after you may regret it when you no longer remember that you gave More

by harmonie30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rochean Spencer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Grubbs Nissan responded

Thank you for bringing this to our attention. We take claims like this very seriously and encourage you to reach out directly to our management team so that we can address this matter promptly. Please contact us at 817-576-1661 so we can look into this further. Your security and trust are very important to us.

July 19, 2024

Quick service and helpful service advisor. I was surprised they honor the bumper to bumper warranty with no problems at all definitely the best dealer service Probably the reason I have purc More

by daniel_gomez69@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
1
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