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Grubbs Nissan
Bedford, TX
1,047 Reviews
Grubbs Nissan is a family-owned and -operated dealership that's served drivers from the Dallas-Fort Worth metroplex for more than 60 years. Visit our Nissan dealer in Bedford, TX, to explore our extensive inventory of new and used Nissan vehicles and get professional repairs!
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Today:Open today 8:00 AM - 9:00 PM
Closed Now
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,047 reviews
April 20, 2013
I visited Grubbs Nissan to trade my Nissan in for a newer model. It was such a smooth car buying experience. I spoke with Shone Alestock several times on the phone to set up specifics about what I wanted. model. It was such a smooth car buying experience. I spoke with Shone Alestock several times on the phone to set up specifics about what I wanted. By the time I arrived he had helped me pick out the perfect car for me. I purchased a certified Nissan Rogue which makes me feel confident that the vehicle I purchased is a quality car. He guided me through the whole experience and ensured I was happy along the way. They also have a room where my 6 year old was able to sit and watch tv while Shone and I worked on paperwork. This made it much easier to gets things done and gave my child something to do. The finance department worked quickly to ensure that I was in and out in a timely manner. If you are looking to purchase a new or used vehicle, go to Grubbs Nissan and ask for Shone Alestock. More
by Tiggermom11
Employees Worked With
Shone Alestock
April 20, 2013
I had a wonderful experience with the dealership and employee Ricky Moore and the director A.K. Khan. They took very good care of me the work was to my satsify. I would reccommend this dealership to fri employee Ricky Moore and the director A.K. Khan. They took very good care of me the work was to my satsify. I would reccommend this dealership to friends,family, and co-workers in the near future. I really enjoyed my experience theirI will return with more business in the future. More
by wlatrice
Employees Worked With
Ricky Moore
April 20, 2013
I was looking for well maintained under $7000.00 used cars after doing lots of searching on internet and visiting lots of dealerships I was almost hopeless to find one than I start calling around and tal cars after doing lots of searching on internet and visiting lots of dealerships I was almost hopeless to find one than I start calling around and talk to Mr. Haji at Grubbs Nissan, he listened to me very patiently and assured me that he has good selection of well maintained cars under my price range. When I got Grubbs Nissan he showed me over 10 cars under my price range and finally I bought this great one owner 2002 Nissan Altima has only 83000 miles. Mr. Haji was so wonderful and took care of my pressure less purchase. I am single mom and was purchasing the car first car for my daughter, my entire experience was so great at Grubbs Nissan and I will recommend to all my friends and family members. More
by rushrush
Employees Worked With
Haji Khalil
April 20, 2013
I reviewed the used cars (BMW 335 and Infinite G37) online at Grubbs Nissan Used Car inventory from NY. visited to test drive/look at the car. Haji Kalil was very helpful, knowledgeable and answered a online at Grubbs Nissan Used Car inventory from NY. visited to test drive/look at the car. Haji Kalil was very helpful, knowledgeable and answered all questions. AK Khan - who is the manager there made sure that my trip was not wasted and helped with finalizing the selection. I chose BMW and negotiated on price. AK was flexible and my experience with him has been completely hassle free. He agreed on a great price which I am sure I could not have found anywhere. Great value for the price. AK also suggested to get the extended warranty and helped me get it. They also helped me to get the car shipped to my place in NY. There was some issue with the warranty paperwork. Even after the sale, AK helped resolve the issue in a very timely manner and to my satisfaction - so, great after sale service. All in all it was a wonder experience and I will certainly recommend all to buy their next car from AK in the Gubbs Nissan dealership. More
by FozmanO
Employees Worked With
Haji Kalil & AK Khan
April 19, 2013
Greg and the Grubbs team were very helpful through the entire process. I would recommend to anybody looking for a fair deal. I plan on going to Greg for any future purchases I may need. entire process. I would recommend to anybody looking for a fair deal. I plan on going to Greg for any future purchases I may need. More
by jpoole01
Employees Worked With
Greg Williams
April 19, 2013
I had admired a Altima for a while so i decided it was time i picked Grubbs. I was lucky to run on Shane Richard in used cars. Shane was patience and very knowledgable about the different cars on the lot. time i picked Grubbs. I was lucky to run on Shane Richard in used cars. Shane was patience and very knowledgable about the different cars on the lot. He kept me informed on every step of the buying process. Buying a new car can be a difficult and hard process but Shane deleted the "dealership" feel from the purchase and replaced it with a "friendship." If I had any type of question he was there to help. When I'm ready to buy my next new Nissan, I will be back at Grubbs thanks to Shane. More
by krist72
Employees Worked With
Shane Richard
April 17, 2013
Awesome experience with A.K, Haji and Joshua. Through out the process team made sure my questions are answered and I am comfortable with the purchase. Highly recommend this dealership the process team made sure my questions are answered and I am comfortable with the purchase. Highly recommend this dealership More
by anaeem
Employees Worked With
A.K, Haji, and Joshua
April 12, 2013
We recently purchased a new 2012 Pathfinder from this dealership. All was good until it came to the service. The first service was on the drivers door because it was not sealed good from the factory. dealership. All was good until it came to the service. The first service was on the drivers door because it was not sealed good from the factory. They said they ordered the part and 2 months later never heard from them. We called them and they had to order the part again. Finally got it in and it was the wrong color. They installed it anyway and we are stuck with it. Second service call, employee named Jeff treated my wife like an idiot and I had to get involved. They ended up giving us the service manager(Clint) and he took care of service call. Third service was a flat tire and oil change. On this trip, they said they couldn't repair a minor flat that was caused by a small screw between the treads in the middle of the tire. They wanted us to purchased a new tire. They took over an hour to let me know this and didn't get to the oil change. I had the tire fixed at a Walmart just down the road without any problem. Last service call, said it was beyond the covered service period(15K miles), tried to explain our last problem(would have been under the service period) and they just baulked and we paid for the oil change. The lady ask if we wanted a new air filter for $30 and my wife asked if we needed one. The lady said she didn't know, but it was her job to ask everybody for the new air filter... What a freaken joke! We just purchased a new vehicle and would have purchased it here, had the service been there. I do not recomend this dealer if you want the service that should come with a new vehicle. The service part of this dealership is broke and it doesn't appear that anybody cares. Jeff Lewis Keller, Texas More
by jefflewis2003
Employees Worked With
Jeff & Clint
April 12, 2013
I have worked with Anthony Malone via email to purchase Nissan Versa, his initial quote has never changed and despite my request to meet me at a very reasonable price point he has refused. I used his quo Nissan Versa, his initial quote has never changed and despite my request to meet me at a very reasonable price point he has refused. I used his quote to get me a Versa at Nissan of McKinney at the price I wanted. He was courteous before I asked him to lower the price, as soon as I did, he called me "unreasonable" which made me not want to work further. Since I had no problem getting my price point on identical vehicle elsewhere, it was not me being unreasonable. I recommend using grubbs internet sales team to get your quotes and if they refuse to negotiate with a buyer go elsewhere. There are plenty of dealerships in the area. More
by spartaken
Employees Worked With
Anthony Malone
April 01, 2013
Friday morning I scheduled a service appointment online and completed all of the fields with description of problems and even went as far as entering the VIN # and my cell phone number. At 11:15 I was the and completed all of the fields with description of problems and even went as far as entering the VIN # and my cell phone number. At 11:15 I was there and waiting with the print out from the website with the confirmation number. Eventually Yvette came out and greeted me and asked if I had been helped, I said no but I had completed everything online and someone should know I have an appointment. What is the website for if you are not going to take advantage of it? This was a huge waste of my time. I had to go over everything again with Yvette, even though I had already scheduled the appointment and listed all the issues. Very annoying but I stayed polite and didn’t let her know that this upset me. 3/29 5:22-Yvette called and left a voicemail stating she had an update but didn’t leave a update on the voicemail. 3/29 5:52-I listened to her voicemail and returned her call- (no answer) 3/30 11:13-I called and left a voicemail for Yvette 3/30 2:13-I called no answer 3/30 2:39- I called and finally got Yvette- only to find out I left my car @ Grubbs for a day & half only to find out the “Certified Technician was not able to duplicate any of the issues” At that point I was asked to come ride with the technician to diagnose the problem…?? The customers that are showing up during the construction should not be dealing with this kind of service. I would think you would do everything possible to make your customer happy? When I left Yvette knew I was not happy, therefore why didn’t a service manager reach out to me to see what could be done? The fact is the front end IS popping when the brake is applied. I notice it every time I back out of my driveway and apply the brake to shift from reverse to drive. This is not a unknown issue and very easy to research using google and entering “2012 nissan maxima front end popping when applying the brake” In addition to the front end popping I’ve also notice the driver seat and the passenger seat both rock as if they were not tightened down. Again this was something the technician was not able to diagnose?? This is a common problem and I am not sure why the technicians are not recognizing the problem? More
by 2012MaximaDriver
Employees Worked With
Yvette Jackson
