Grubbs INFINITI

I brought my vehicle in for routine maintenance had a excellent service advisor and while waiting went to sales ended up leasing a new vehicle from excellent salesman excellent service advisor and while waiting went to sales ended up leasing a new vehicle from excellent salesman More

Luke took excellent care of me. Got me in and out quickly! Service with a smile. 😊 thank you for the amazing level of customer service!!!! Got me in and out quickly! Service with a smile. 😊 thank you for the amazing level of customer service!!!! More

My advisor Scott was AMAZING! My best experience yet with the Grapevine location. Very attentive and looked out for me as if I had just purchased a brand new vehicle. My best experience yet with the Grapevine location. Very attentive and looked out for me as if I had just purchased a brand new vehicle. More

Thank you for an excellent experience. Jose kept me up to date on everything. He made sure I was able to get a ride home and return ride back to the dealership before it closed. Jose kept me up to date on everything. He made sure I was able to get a ride home and return ride back to the dealership before it closed. More

Grubb Infiniti gave excellent service and care of my vehicle. Dany Prudencio provided up dates on the progress of my vehicle and reassured me my car will be completed in a few days. But my vehicle was r vehicle. Dany Prudencio provided up dates on the progress of my vehicle and reassured me my car will be completed in a few days. But my vehicle was ready in one day. When I came to pick up my car Luke Snowden made sure I was satisfied and completed my service journey with a smile. More

I always receive 5-star care from your service department, but I must especially give a shout out to Jay, as he went above and beyond to assist with my repair issue. Kudos as well to the Service M department, but I must especially give a shout out to Jay, as he went above and beyond to assist with my repair issue. Kudos as well to the Service Manager who worked with him to provide the solution. This reinforced my commitment to only allowing the Grubbs Service department to take care of my car. More

Been a customer since 2016 and Luke Snowden has been my Advisor since early 2024. He remains OUTSTANDING!! Advisor since early 2024. He remains OUTSTANDING!! More

Everything was great especially my service guy Scott Gerlikovski. He is the one of the best. Gerlikovski. He is the one of the best. More

Great experience, super professional and on point in every way. Would recommend to everyone and will continue doing business with them every way. Would recommend to everyone and will continue doing business with them More

Luke Snowden is the most professional and knowledgeable service advisor hands down. I've had many cars in my lifetime and have never had the opportunity to be assisted by someone so kind, polite, professio service advisor hands down. I've had many cars in my lifetime and have never had the opportunity to be assisted by someone so kind, polite, professional and knowledgeable. This is at EVERY appointment and not just occasionally. Grubbs should use Luke as the example not only for service advisors to follow, but sales people and anyone at Grubbs dealing with the public. He is superior at what he does and the way he treats customers. He always gives me timely updates as well and explains situations thoroughly. I would recommend Luke to anyone who brings their car in for service. I give him a 10++++++++++++ More