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Grubbs CDJR of Wichita Falls

Wichita Falls, TX

Overview
Employees
Reviews
Vehicles
4.4
1,877 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our website for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
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2900 Old Jacksboro Hwy

Wichita Falls, TX

76302

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Showing 1,877 reviews

October 14, 2023

It took them 2 and a half weeks to get us a new car. The first salesman left without doing anything. More

by donsplaces
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Carly Hanks
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October 11, 2023

A great experience for me. I’ll be back whenever I need repairs. Nice service rep. More

by OVALADEZJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
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Oct 13, 2023 -

Grubbs CDJR of Wichita Falls responded

We're delighted to hear that you had a great experience with us! It's fantastic to know that you plan to return for repairs when needed, and we're grateful for your kind words about our service representative. We'll be here whenever you need us, ready to provide top-notch service. Thank you for choosing us!

October 10, 2023

Great service and customer service from start to finish. They kept me informed the entire time. More

by DAWSOND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
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Oct 11, 2023 -

Grubbs CDJR of Wichita Falls responded

Thank you for the review! We are pleased to hear our team kept you informed. We look forward to assisting you in the future!

October 08, 2023

Excellent service department and they are friendly. I took advantage of buying three oil change deal. More

by ramtrucking1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Esquibel
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Oct 11, 2023 -

Grubbs CDJR of Wichita Falls responded

We're thrilled to hear you had an excellent experience with our service department, and we appreciate your loyalty with our oil change deal. Your satisfaction means a lot to us, and our friendly team is here to ensure your vehicle is well taken care of. Thank you for choosing us!

October 06, 2023

Dealership was clean and had the vehicle we were looking for. Even though the the sales person was training it was a pleasant experience. More

by DL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cliff Vallier, Jordyn Rice
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Oct 11, 2023 -

Grubbs CDJR of Wichita Falls responded

We're glad to hear you had a positive experience at our dealership. We take pride in our clean environment and the availability of the vehicle you were looking for. Even during training, our sales team strives to make your experience pleasant. If you have any more questions or need assistance in the future, don't hesitate to reach out. Thank you for choosing us!

October 06, 2023

Customer service was very nice and helpful. They made sure I needed all the information on my truck from the multi point inspection. More

by admsoccer2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Was a taller blonde lady forgot name
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Oct 11, 2023 -

Grubbs CDJR of Wichita Falls responded

We're pleased to hear that our customer service team provided you with excellent assistance and ensured you had all the necessary information from the multi-point inspection. Your satisfaction and being well-informed are our goals, and we appreciate your kind words. If you have any more questions or need assistance in the future, feel free to reach out!

October 02, 2023

Perhaps one of the easiest car buying experiences I have ever had. It took longer to detail the new vehicle than it did to process the purchase. I was happy with the price of my new truck and fairly happy w More

by superdoc71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randon Bean, Kevin Herlehy
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Oct 11, 2023 -

Grubbs CDJR of Wichita Falls responded

We're thrilled to hear that your car buying experience with us was one of the easiest you've ever had. Efficiency in both the purchase process and vehicle detailing is important to us. We're pleased you were happy with the price of your new truck and trade-in value. Randon's friendliness, outgoing nature, and knowledge are certainly assets to our team, and we'll be looking forward to serving you again when you're ready for another vehicle. Thank you for your trust and business!

September 28, 2023

Henry always takes good care of us. My wife got the Jeep she was looking for. More

by RODNEY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henry Broadus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cliff Vallier
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Sep 28, 2023 -

Grubbs CDJR of Wichita Falls responded

Thank you for the positive review! We are glad to hear that Henry was able to help get your wife the Jeep she was looking for.

September 18, 2023

I was certainly pleased with the technical expertise of the techs doing the work, and with the service rep that took care of the whole action! Not only did they complete the full scale of service items, th More

by jmbrezin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember the Girl's name that was the service rep, shame on me! She was very good! I hope to have Her the next time i come for service!
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Sep 26, 2023 -

Grubbs CDJR of Wichita Falls responded

Thank you for sharing your feedback about your recent service experience. We're delighted to hear that you were pleased with the technical expertise of our technicians and the service provided by our representative. It's our goal to ensure that your vehicle receives top-notch care, and we're glad we could meet your expectations!

September 17, 2023

Really fast and professional service despite it somehow being scheduled at Foundation Kia. No hassles. Jessica was friendly and easy to work with. More

by DRC09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Welling
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Sep 26, 2023 -

Grubbs CDJR of Wichita Falls responded

Thank you for the 5-star review!!

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