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Grubbs Acura of Tulsa

Tulsa, OK

4.5
79 Reviews
At the very core, Grubbs Acura of Tulsa is a relationship-driven company. This means that our focus is solely on doing right by our people, our family - our customers and the community. Our priority is you - 100% of the time. From our dependable and intuitive sales team that knows how to pair you with the perfect vehicle to our proactive after-sales service; Grubbs Acura of Tulsa is your one-stop-shop for stress-free and easy car buying.
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4905 South Memorial Drive

Tulsa, OK

74145

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Showing 79 reviews

April 14, 2024

I have been an owner of several Acura cars over 30 years. When Grubbs purchased the dealership, I was very disappointed in having to go through the Dallasofficeto reach the Tulsaoffice. I hated it and let th More

by Nancy.francis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony
April 13, 2024

Customer service at its best. Throughout the purchase process the sales consultant listen and guided us to the best deal and ultimately the exact car we wanted. The entire team at More

by Moons
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bailey Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristofer Perryman
April 06, 2024

Anthony did a great job. I wasn't looking to take home a vehicle that day but I did. Anthony was very considerate and will only get better with time. More

by bettycalley1976
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Roe
April 05, 2024

Was just coming in to test drive and drove off the lot with my brand new car! Wes wasn't pushy and worked with us to meet our goals. The car was just as described and couldn't be happier. More

by sbargas14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wes Walker, Austin
March 28, 2024

I had a very good experience with Ryan in purchasing my new Acura Integra. The process was as easy as it possibly could be, and I'm in love with my new car. More

by mgpeters2323
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan
March 17, 2024

Disappointed in my service and the management response to my issue. Took my car in for oil and transmission oil change. They called and said air need a few more services, which I agreed to. Bill was over More

by saratierney
Recommend Dealer
No
Employees Worked With
Trenton Nobles
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 04, 2024

Ryan, Al, and Eric made this car buying experience an easy, quick, and pleasant experience! More

by Chris/Amy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seth Levin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Battle, Ryan Garrett
Mar 07, 2024 -

Grubbs Acura of Tulsa responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

February 28, 2024

Wes was a great salesman! Great to work with. Would recommend him. 10/10 score. Thank you for being very knowledgeable and helpful. More

by jberryhill
Recommend Dealer
Yes
Employees Worked With
Seth Levin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Gover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trenton Nobles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Daneker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bailey Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taj Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2024 -

Grubbs Acura of Tulsa responded

Hi, thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you.

February 27, 2024

Grubbs charges $1400 for a mandatory protection plan and then refuses to honor any of it. This dealership and their employees could not be more unprofessional. Do yourself a favor and buy from anywhere othe More

by scott
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Al Lewis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2024 -

Grubbs Acura of Tulsa responded

Hi Scott, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to our Customer Service Team directly at 817-809-8514 when you have a chance. Thank you, and we look forward to hearing from you.

January 25, 2024

ABSOLUTELY DO NOT RECOMMEND - was promised a minimum of 6 times that my sales tax would be paid, didnt deliver on that promise and in fact are expecting me to pay MORE than the original proposed offer - 3 More

by Emily Wright
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Al Lewis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Demarcus Jones
Apr 23, 2024 -

Emily Wright responded

I still have yet to hear from this dealer in regards to replacing my windshield. Since purchase, I have had an oil change and the filter was clearly never checked which furthers my assumption that this vehicle never went through a proper maintenance inspection which I paid $3500 for. I’ve replaced cabin air filter, oil filter, purchased windshield wipers which were completely missing.

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