Grubbs Acura of Tulsa
Tulsa, OK
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 82 reviews
Well that was 2 hours of my life that I can't get back. After the papers were signed on a car, they actually tried to switch the car out on me! Jason Fountain the sales manager was ok with it. I couldn't b After the papers were signed on a car, they actually tried to switch the car out on me! Jason Fountain the sales manager was ok with it. I couldn't believe it was happening. Luckily, I'm not color blind and can tell a black car with no trim packages from a white car loaded. This was the most underhanded experience I have ever had. I would never recommend someone try to deal with them. They are obviously only interested in ripping people off. 👎IF I could give negative stars, I would! More
Our experience with Grubbs Acura was amazing! I usually dread going to dealerships, but this was a different experience. Khup was very helpful and went above and beyond to make sure that we were I usually dread going to dealerships, but this was a different experience. Khup was very helpful and went above and beyond to make sure that we were happy and comfortable with our choice. Hunter was also awesome, financing was easy and smooth, and he made sure we got good coverage! Would definitely recommend Grubbs! More
Wes was great to work with. I appreciated that he wasn’t pushy. He talked me through everything and addressed all of my questions and concerns. I appreciated that he wasn’t pushy. He talked me through everything and addressed all of my questions and concerns. More
!!! WARNING !!! !!! BAIT AND SWITCH !!! Don Carlton Acura was amazing, Grubb's Acura does not continue that way of doing business. After my family and myself being customers for a decade we'll never be Acura was amazing, Grubb's Acura does not continue that way of doing business. After my family and myself being customers for a decade we'll never be back I contacted Grubb's about test driving a vehicle that I saw on Cars.com and their website advertised at $23,500. After letting them know I was over an hour out they invited me to come test drive the car. We arrived and test drove the car and decided we'd like to move forward with our purchase. This is when the price sheet was presented to us with $5,928 in dealer add-ons that were not disclosed in our phone call. They advertised a good fair price, but that was never the price they were selling the vehicle for. In addition to the insulting bait and switch scam they also severely undervalued my trade in, I traded it in later that day for $28k, $5k over what they offered. When presented with the price I was no longer interested in the car and asked for my keys and to leave. The salesman grabbed their finance manager in a last ditch effort to get our business. The finance manager became confrontational and insulted us. At that point we left. The GM called but only tried to convince me that these dealer add-ons are normal and to get over it. Went to Ferguson Superstore immediately after and purchased a car for less than the price they were advertising with no dealer add-ons. More
All assistance was timely and considerate and understanding of what vehicle I was looking for - including some good suggestions. understanding of what vehicle I was looking for - including some good suggestions. More
Rayana was Great. I am a 71 yr old lady and Rayana brought the tesla to my home had me sign the paper work. Great service. The sales manager Jason was also great, he I am a 71 yr old lady and Rayana brought the tesla to my home had me sign the paper work. Great service. The sales manager Jason was also great, he arrange everything. I am a customer For Life..... More
I went to Grubbs to get an used Acura,but it wasn’t the right fit.. Rayana asked if I would like to look at another car in my price range. She offered a Used Lexus and I purchased it. Rayana is a. Sweethea right fit.. Rayana asked if I would like to look at another car in my price range. She offered a Used Lexus and I purchased it. Rayana is a. Sweetheart and everyone was kind and no pressure from the moment I walked in the door to the time I left with my car. More
Grubbs Acura made the car trade-in and purchase a breeze. Great group. Wes was fantastic to work with. Great group. Wes was fantastic to work with. More