Group 1 Toyota Fort Bend
Richmond, TX
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All staff, sales and service, are friendly, accessible, responsive, and professional. Service quality is outstanding. responsive, and professional. Service quality is outstanding. More
Great service from an amazing group of people! Service is so great I travel across Houston to this dealership rather than going to the Toyota dealer next to where I live. They do quality work, co Service is so great I travel across Houston to this dealership rather than going to the Toyota dealer next to where I live. They do quality work, constantly in communication giving me updates on service and while I wait I can work remotely using their free wifi, wide open seating and even open cubicles with free coffee, drinks and snacks for customers. No other dealership I’ve gone to is like here with all the amenities and outstanding service. More
The financing portion was quick. I purchased my car at night-closing. Disappointed in finding numerous paint chips on the 2025 Camry the next day when I was able to visually inspect I purchased my car at night-closing. Disappointed in finding numerous paint chips on the 2025 Camry the next day when I was able to visually inspect the car in daylight More
Absolutely ridiculous how they have you coming in every 5000 miles instead of just coming in at 10,000 miles - getting your oil changed and then letting them do whatever they need to do like tire rotation 5000 miles instead of just coming in at 10,000 miles - getting your oil changed and then letting them do whatever they need to do like tire rotation, etc. They know the quality of their brand and the fact that they don’t.break down. So how else do they generate more revenue? Getting you to come. to come in every 5000 miles. Absolutely stupid! And then when you have an oil service plan, they tell you that everything is covered at least that’s what they say when you buy the vehicle. But then when it comes time for the oil change…..sure the oil changes will be free, but then they’ll try to sell you something extra, which will come out of your pocket.. sneaky! 👎🏻 More
It’s organized , welcoming and clean environment. Staff look professional . I’ve been coming to this dealership more than 10 years now and definitely would come back again. Staff look professional . I’ve been coming to this dealership more than 10 years now and definitely would come back again. More
We took our new Tacoma in for its first service. Everything went well. Our service advisor, Collin, was personable and very easy to work with. Everything went well. Our service advisor, Collin, was personable and very easy to work with. More

