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Group 1 Toyota Fort Bend

Richmond, TX

Overview
Reviews
Vehicles
4.5
1,702 Reviews
Call Dealership (281) 341-5900

20465 Southwest Freeway

Richmond, TX

77469

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Showing 1,702 reviews

May 05, 2026

Service Advisor Luis was very helpful and nice. Explained what needed to be done to my vehicle. More

by cmi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
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May 14, 2026 -

Group 1 Toyota Fort Bend responded

Hi, we're happy you found Luis to be so supportive during your experience here at Group 1 Toyota Fort Bend. If you have any further questions, please don't hesitate to reach out!

May 05, 2026

I always receive excellent customer service here. Great feedback and fast service too. I’ll definitely return again. More

by tedjaguar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bibin Thomas, Rob White
Report | Print
May 14, 2026 -

Group 1 Toyota Fort Bend responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 04, 2026

Rey was very helpful and helped take care of the AC issues we were having. More

by lamapaye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rey Labrador
Report | Print
May 14, 2026 -

Group 1 Toyota Fort Bend responded

Hello, we're happy you found our staff to be so supportive during your experience here at Group 1 Toyota Fort Bend. We are always more than happy to assist you if anything else comes up. Take care!

May 03, 2026

Joe and Jerrell were nice and informative. My son enjoyed the snack area and play room. I'll definitely be going back to them from now on. More

by Mizz E
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe, Jarrell both get 5 Stars... I didn't have any interaction with Bibin or Rob, Bibin Thomas, Rob White
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May 14, 2026 -

Group 1 Toyota Fort Bend responded

Hi, thanks for your praise and kind comments about Joe and Jerrell. We are always more than happy to assist you if anything else comes up. Take care!

May 03, 2026

Fast and easy advisor was very helpful price was good only thing is shop charges More

by asif91205
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob White
Report | Print
May 14, 2026 -

Group 1 Toyota Fort Bend responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 02, 2026

It was a great experience for my check upi will be back later in the year More

by awsohrt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bibin Thomas, Rob White
Report | Print
May 14, 2026 -

Group 1 Toyota Fort Bend responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 02, 2026

Kind, willing to help, knowledgeable, caring, professional, has snacks, easy to get appointments and our fourth Toyota. More

by sherrill.peters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Robles
Report | Print
May 14, 2026 -

Group 1 Toyota Fort Bend responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 02, 2026

Clean, efficient, free snacks, the techs keep you informed on the status of your visit as well as what needs to be done. Friendly - except the lady passing out the snack, not friendly and never smile More

by broadwaysb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay in service
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May 14, 2026 -

Group 1 Toyota Fort Bend responded

Hi, thank you for taking the time to leave a review for us at Group 1 Toyota Fort Bend. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

May 01, 2026

Fast easy online appt Get you in and out I always wait at the dealer and enjoy coffee bar and longe More

by Don
Recommend Dealer
Yes
Employees Worked With
Bobby
Report | Print
May 14, 2026 -

Group 1 Toyota Fort Bend responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

April 30, 2026

Excellent car service; every employee was extremely polite! I was very impressed! Thank you very much’ More

by Bryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob White
Report | Print
May 14, 2026 -

Group 1 Toyota Fort Bend responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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