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Group 1 Subaru Rivertown

Columbus, GA

Overview
Reviews
4.7
382 Reviews
Call Dealership (706) 322-9927
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1661 Whittlesey Road

Columbus, GA

31904

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Showing 382 reviews

April 01, 2026

Service Writer Aden 2as outstanding, very professional. Kept me updated through the whole process He answered all of my questions very professionally More

by tedd361.th
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aden
Report | Print
Apr 05, 2026 -

Group 1 Subaru Rivertown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Subaru Rivertown. Please don't hesitate to reach out to us if there's anything more we can do!

March 30, 2026

Need to get a way to wash customer vehicle after they have been to service center. More

by srhems
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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Apr 04, 2026 -

Group 1 Subaru Rivertown responded

We apologize for the car wash being down at this time. We are working on having the car wash in working order and/or having a backup plan for when it's not. I'm sure on your next visit with us we will be able to provide and have your car washed after service. Chris Cassidy Service Director - Group 1 Subaru Rivertown 706-780-4403

March 28, 2026

Fast, friendly, dependable, the best decision I made was purchasing a Subaru! I love this car! More

by AdaBree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassidy
Report | Print
Mar 30, 2026 -

Group 1 Subaru Rivertown responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

March 28, 2026

Great service with great personnel. All work done quickly, efficiently & professionally. Appreciate the opportunity to make the appointment with the app. This is my third vehicle purcha More

by christinwek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aiden & Jamie (sp?)
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Mar 30, 2026 -

Group 1 Subaru Rivertown responded

Hi, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

March 28, 2026

Nice and courteous. Willing to listen answer all my questions . He was very knowledgeable about everything I ask.. More

by amurray706
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aden
Report | Print
Mar 30, 2026 -

Group 1 Subaru Rivertown responded

Hi, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

March 26, 2026

Jamie was very helpful and kind. I give him an A+ in customer service. Every employee was kind and offered to help me. The work was diagnosed and completed in a timely manner. More

by cathy.alford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
Report | Print
Mar 28, 2026 -

Group 1 Subaru Rivertown responded

Hello, we're happy you found Jamie to be so supportive during your experience here at Group 1 Subaru Rivertown. If you have any further questions, please give us a call. We're always happy to help!

March 21, 2026

I was there for the first warranty service. He answered all my questions. Helped me in how to do things with car. I didn’t even know how to set the trip button! The button says trip. Very helpf More

by Paula.campbell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know name. He did tell me and also said to come back or call if have concerns.
Report | Print
Mar 24, 2026 -

Group 1 Subaru Rivertown responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Group 1 Subaru Rivertown. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 17, 2026

My service appointment was at 12:30 today and was done promptly. Aden Farthing was the Service Advisor and was very professional and helpful. More

by 62tkeene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aden Farthing
Report | Print
Mar 20, 2026 -

Group 1 Subaru Rivertown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Subaru Rivertown. Please don't hesitate to reach out if there's anything additional we can do for you.

March 12, 2026

Christy Smith was great to work with, she made the process very quick and efficient. We truly are so happy with the whole process and love the car. More

by MLINETTE40
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christy Smith
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Mar 14, 2026 -

Group 1 Subaru Rivertown responded

Hi, we're happy you found Christy to be so supportive during your experience here at Group 1 Subaru Rivertown. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 11, 2026

They set an appointment and stick to that time no waiting. Very friendly and customer oriented. More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassidy Maehr
Report | Print
Mar 14, 2026 -

Group 1 Subaru Rivertown responded

Hi Rob, we really appreciate your positive review! We hope you have a great day!

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