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Group 1 Nissan Round Rock

Round Rock, TX

4.7
1,059 Reviews

3050 Interstate 35

Round Rock, TX

78681

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Showing 1,059 reviews

June 24, 2026

Everyone is extremely helpful especially Kim! My deal was complicated cause of budget restrictions and she still made it all possible More

by bigtim512
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kimberly Tooke
Jun 26, 2026 -

Group 1 Nissan Round Rock responded

Hello, we are glad to hear that our staff provided you with so much support during your experience here. Please do not hesitate to contact us if there is anything else we can do for you.

June 24, 2026

Excelente trato , cordialidad , buen servicio buen tiempo de espera relajado el sitio de espera , personal comprometido educado y con excelente trato al cliente More

by Rina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oscar Jaramillo
Jun 26, 2026 -

Group 1 Nissan Round Rock responded

Hola, nos alegra saber que nuestro personal le brindó tanto apoyo durante su experiencia aquí. Por favor, no dude en contactarnos si hay algo más que podamos hacer por usted.

June 24, 2026

Our service was efficient and fast. our options were explained to us. Our dealer was courteous and helpful. It was a pleasant experience. More

by rhonda.c.killough
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Griffin
Jun 26, 2026 -

Group 1 Nissan Round Rock responded

Hi, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

June 23, 2026

Mr. Kevin in the service department is fantastic! He has helped me with all of my car’s routine maintenance and service needs. He’s always friendly, keeps me informed about what my vehicle needs, and provid More

by wnzeller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Griffin
Jun 24, 2026 -

Group 1 Nissan Round Rock responded

Hello, we're happy you found Kevin to be so supportive during your experience here at Group 1 Nissan Round Rock. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 23, 2026

Kevin Griffin is my service specialist. I went elsewhere to have some repairs done, and they were incompetent and left me with a mess. Kevin went above and beyond to take care of me and fix More

by moonandstars007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Griffin
Jun 24, 2026 -

Group 1 Nissan Round Rock responded

Hello, we're happy you found our staff to be so supportive during your experience here at Group 1 Nissan Round Rock. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 20, 2026

Very customer oriented and friendly, they explained what needed to be done and gave me an estimated time of completion, not to mention the great coffee machine and waiting room More

by johnbrock50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Griffin
Jun 22, 2026 -

Group 1 Nissan Round Rock responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

June 19, 2026

Dealership was clean. Staff was friendly and knowledgeable. Waiting area was comfortable and had a nice drink station. More

by s.lopez2140
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Jun 21, 2026 -

Group 1 Nissan Round Rock responded

Hi, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

June 18, 2026

Wait time from arrival to when car is done is too long. Even after told it will be done soon. More

by b moore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Jun 21, 2026 -

Group 1 Nissan Round Rock responded

Thank you for your feedback. We apologize that your visit did not meet your expectations regarding wait time. Our team strives to provide accurate timelines while ensuring concerns are properly diagnosed and repaired. In reviewing your visit, we understand you came in without an appointment for an oil change, tire rotation, and battery concern, and our advisor discussed the possibility that additional time might be needed to fully inspect the battery issue. We appreciate your business and your comments, as they help us continue improving our service experience. If you would like to discuss your visit further, please contact our management team directly at 512-334-5744. Thank you for choosing Group 1 Nissan Round Rock.   Luis Cruz Service Director Group 1 Nissan Round Rock 512-334-5744 lcruz@group1auto.com

June 18, 2026

Great service; professional; above and beyond expectations even washed vehicle. Derrian kept me informed throughout. Just wish it didn’t take so long . More

by gmiller
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrian
Jun 20, 2026 -

Group 1 Nissan Round Rock responded

Hi, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

June 15, 2026

The dealership was extremely friendly and helpful. The man helping was great. It was an excellent experience. More

by Averi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Jank
Jun 17, 2026 -

Group 1 Nissan Round Rock responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.