
Group 1 GMC Westside
El Paso, TX
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Customer service is not very strong. They are very polite but the service advisor was not the nicest and there was no follow up. I had to keep asking and got short responses without co They are very polite but the service advisor was not the nicest and there was no follow up. I had to keep asking and got short responses without concern for my need. More
I was able to work out a good deal and they were very good at handling the paperwork even though I live in Wisconsin. They arranged delivery that arrived in good condition and on schedule. good at handling the paperwork even though I live in Wisconsin. They arranged delivery that arrived in good condition and on schedule. More
Left review on website thru email Thank you All was good and smooth Very helpful and knowledgeable. Best service by far and we visited several dealerships good and smooth Very helpful and knowledgeable. Best service by far and we visited several dealerships More
If you’re in the 915 area and own a GM vehicle, this is one of the few decent places to go. While the service itself is generally good, be prepared for long wait times (oil changes typically take around tw one of the few decent places to go. While the service itself is generally good, be prepared for long wait times (oil changes typically take around two hours). The delays seem to stem from upselling other services and partially disassembling the vehicle for inspections. After my recent visit, the service advisor informed me the truck was being washed, but that never happened. To make matters worse, my clean microfiber cloth was taken, and a dirty, wet one was left in the door jamb. I consistently find myself having to double-check their work, which shouldn’t be the case. More
I was very pleased with the entire car buying experience at this dealership. We did the entire process online until the final step of actually driving the vehicle. I didn’t have to haggle over price and my at this dealership. We did the entire process online until the final step of actually driving the vehicle. I didn’t have to haggle over price and my salesman Aaron was very helpful. More