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Group 1 GMC Rockville Centre

Rockville Centre, NY

Overview
Reviews
Vehicles
4.8
492 Reviews
Call Dealership (516) 200-1741

510 Sunrise Hwy.

Rockville Centre, NY

11570

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Showing 492 reviews

February 13, 2026

Brought car in with a problem. They spent time to troubleshoot and make repairs. They found something else wrong with car call to get ok to make repairs Great job kept up the good More

by Billtolan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary
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Feb 15, 2026 -

Group 1 GMC Rockville Centre responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

February 13, 2026

Best service center I’ve ever dealt with. . From the front desk to the mechanics it’s a wonderful experience dealing with their team More

by Matthew.ramacca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
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Feb 15, 2026 -

Group 1 GMC Rockville Centre responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 12, 2026

Very Professional and Great Service, I always am very satisfied when I use the GMC dealership.... More

by paulven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
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Feb 14, 2026 -

Group 1 GMC Rockville Centre responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 12, 2026

Excellent customer service and communication from the start. They go over every repair in detail via video so you can see what the issues are. Very comfortable waiting area with TV, WiFi and coffee stati More

by Gusthegreek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanley
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Feb 14, 2026 -

Group 1 GMC Rockville Centre responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 24, 2026

The service agent that I dealt with was knowledgeable and texted me with updates on truck. More

by Ralph.Cirillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
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Jan 25, 2026 -

Group 1 GMC Rockville Centre responded

Hi, we're happy you found our staff to be so supportive during your experience here at Rockville Centre GMC. Feel free to reach out to us if you need anything. Have a wonderful day.

January 22, 2026

A simple battery replacement damaged the tire monitor system and no one could understand why More

by Triplet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrew
Report | Print
Jan 28, 2026 -

Group 1 GMC Rockville Centre responded

We apologize for any inconvenience this may have caused and understand your frustration. Our service team has reached out in an effort to assist, and we would appreciate the opportunity to review this with you and help resolve the concern. Please contact us at your convenience. Keith Steinberger Service Manager - Rockville Centre GMC KSteinberger@group1auto.com (866) 920-6200

January 16, 2026

I love this dealership. This isn’t 3rd car from them and I will get my next car from them too. Andy in service and the whole group are fantastic. 5 stars all the way! More

by AR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
Report | Print
January 16, 2026

Rockville CENTRE GMC is the best and Andy Melo at the service desk goes out of his way to help his customers, even picked me up from home and back to the dealership to pickup my car after service one tim More

by Irene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Melo
Report | Print
Jan 17, 2026 -

Group 1 GMC Rockville Centre responded

Hi Irene, we really appreciate your positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 14, 2026

This is my second time purchasing a car at this location and the second time I dealt with their sales people. All the same people from 4 years ago and they're all so nice. They're like family and that's why More

by parkinsonmichelle78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Carnival & Craig
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Jan 15, 2026 -

Group 1 GMC Rockville Centre responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Rockville Centre GMC! Please don't hesitate to reach out if there's anything additional we can do for you.

January 13, 2026

Long wait before some acknowledge you. They cannot fix your issue the same day. Shame More

by Soulwin4jc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
All
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Jan 16, 2026 -

Group 1 GMC Rockville Centre responded

Thank you for your feedback. We apologize that your experience did not meet our standards or your expectations. We appreciate you sharing your concerns and will use this feedback as an opportunity to improve our processes and customer experience moving forward. Kenneth Ryan General Manager - Rockville Centre GMC kryan@group1auto.com

Jan 17, 2026 -

Soulwin4jc responded

I was told to come back Tuesday to fix the camera grid line. I am hoping if my wait will be over an hour. You guys need to give customer a courtesy loaner.

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