
Group 1 GMC Coastal Bend
Robstown, TX
Filter Reviews by Keyword
By Type
Showing 257 reviews
New vehicle purchase It's not fair to give the overall dealership a one star rating. I have only delt with new car sales. Very simply the sales person Pedro Cruz never ret It's not fair to give the overall dealership a one star rating. I have only delt with new car sales. Very simply the sales person Pedro Cruz never returned either of my calls. As well as the general manager who dosen't return calls. If you have any questions good luck trying to get an answer. If management at this store including Ronny Tejeda used car manager continue to operate business as they are now l hope you find another dealer. More
Great service Schedule appointment online for maintenance. I was greeted in timely manner when I arrived. Service was performed in timely manner. After service was Schedule appointment online for maintenance. I was greeted in timely manner when I arrived. Service was performed in timely manner. After service was completed, they again reviewed what was completed and amount that was covered under maintenance plan. Very nice experience. More
Excellent customer service Great customer service. Fast and friendly. After I dropped my car off my husband and I were looking at cars and they offered to get a dealer to help Great customer service. Fast and friendly. After I dropped my car off my husband and I were looking at cars and they offered to get a dealer to help me. More
Pressure relief valve fix Work done. Noise seems to have been fixed. Air on recirculating is quiet now when going down smooth road the slapping sound from back bumper is gone Work done. Noise seems to have been fixed. Air on recirculating is quiet now when going down smooth road the slapping sound from back bumper is gone More
Front end work Great and fast service. Mike in service was very helpful and always kept me informed. My vehicle was ready sooner than expected and was returned in gr Great and fast service. Mike in service was very helpful and always kept me informed. My vehicle was ready sooner than expected and was returned in great condition More
Great Dealership Went in looking for a 2018 GMC Canyon My Salesman John Micheal found exactly what i was looking for. After that the Sales Manager Myranda and the Fina Went in looking for a 2018 GMC Canyon My Salesman John Micheal found exactly what i was looking for. After that the Sales Manager Myranda and the Finance manager got to work putting together a deal i just couldn't walk away from. This Dealership is awesome. You are doing yourself a disservice if gou buy from anyone else. More
Great service, good negotiation and attractive facility. Justin was a solid communicator from the first text messages through the last signature and turnover of the keys for the purchased vehicle to myself. Justin was a solid communicator from the first text messages through the last signature and turnover of the keys for the purchased vehicle to myself. The negotiations for trade in of my existing vehicle and they purchase of my new vehicle were professional and effective. I am very satisfied with the dealership and its sales management team, as well the preparation of my vehicle for drive off. Would definitely recommend and buy again with the team I met. More
Joy to work with Everyone there is knowledgeable and courteous, Answered my questions and helped me in a timely manner. Service personnel very friendly definitely buy Everyone there is knowledgeable and courteous, Answered my questions and helped me in a timely manner. Service personnel very friendly definitely buy my next vehicle here. More
we love this dealership We had a great salesman and the managers are wonderful. They really do want your business and give the best discounts and trade in offers than any oth We had a great salesman and the managers are wonderful. They really do want your business and give the best discounts and trade in offers than any other dealerships we had visited with when we were researching to buy a new vehicle. They did not waste our time haggling over the best deal for us. We plan on buying and trading in our vehicles at this dealership in all our future buys. We also recommended them to our family and friends. More
Good people Tommy was very helpful and attentive in my needs. He actually listened to my concerns and made sure each one was addressed. The only thing I would rec Tommy was very helpful and attentive in my needs. He actually listened to my concerns and made sure each one was addressed. The only thing I would recommend is that they give more updates on what is going on. I had to call and find out what was happening with my vehicle. But that happens everywhere. At least they answer the phone unlike Autonation. More