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Group 1 GMC Coastal Bend

Robstown, TX

4.6
257 Reviews

200 US-77

Robstown, TX

78380

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Showing 257 reviews

June 25, 2025

Went for oil change appt 1:3. Didn't get out untill 4:20. I will not go again. More

by Rangel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Girl didn't get name
Jun 26, 2025 -

Group 1 GMC Coastal Bend responded

We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime Eric Weber Service Director 361-310-6729 eweber@group1auto.com

June 24, 2025

My pops and I Were treated good , worked out a deal and left with a new truck More

by Leeroy.alcala
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brittney Andrada, Robert vasquez
Jun 25, 2025 -

Group 1 GMC Coastal Bend responded

Hi, we're so glad that we were able to go above and beyond your expectations! We do hope we can be of assistance in the future. Take care!

June 23, 2025

From the initial call made to inquire if the truck can be seen, due to our time restraints since we were driving thru, Brittany was VERRY nice n accommodating. The entire service dept. team were super friend More

by mckz.alexander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Longoria
Jun 25, 2025 -

Group 1 GMC Coastal Bend responded

Hi, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

June 19, 2025

I was in for Oil Change and software update for my GMC Truck. Brittany was very nice and kept aware on progress while I waited in lounge area. More

by jjamabad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany , Robert vasquez
Jun 22, 2025 -

Group 1 GMC Coastal Bend responded

Hi, we're happy you found our staff to be so supportive during your experience here at Beck & Masten GMC Coastal. We do hope we can be of assistance in the future. Take care!

June 16, 2025

The employees were very friendly and helpful. Great experience. Will refer Beck and Masten GMC to family and friends More

by NVP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Epi Villarreal
Jun 18, 2025 -

Group 1 GMC Coastal Bend responded

Hi, we really appreciate your feedback! Thanks for the recommendation, and have an amazing day!

June 09, 2025

Very quick response to needed repairs on my truck. They even repaired recall notice that I didn’t know was on it. I will use them every time I need repairs done More

by Scott James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Villarreal, Robert vasquez
Jun 12, 2025 -

Group 1 GMC Coastal Bend responded

Hello Scott, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 29, 2025

Everything went okay. Was disappointed that the truck I wanted got wrecked bringing in to detail and I feel like I had to work way to hard to get the deal I wanted. Everyo More

by Gws2500HD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jermery 3.5 Stars, Robert vasquez
Jun 04, 2025 -

Group 1 GMC Coastal Bend responded

Thank you for taking the time to leave us this feedback. We appreciate your comments and your business. We'll take your insights constructively as we continue working to improve the customer experience at our dealership. If you have any additional suggestions or would like to discuss your visit further, please don’t hesitate to reach out. We look forward to serving you again. Coastal Bend Management.

May 07, 2025

I have been using Beck n Masten for years! The salesman and financing staff are super sweet and try to make things work. They try to help you get the vehicle you’re looking for or at least som More

by kayla_garcia_13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley (Finance) and Sebastian Guzman (sales)
May 10, 2025 -

Group 1 GMC Coastal Bend responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 07, 2025

Staff was every nice. Service was done quickly , faster than expected and happy with the service. More

by JRG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rex Reynolds. , Brittney Andrada, Robert vasquez
May 10, 2025 -

Group 1 GMC Coastal Bend responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 05, 2025

Excellent Service Department! Centrally located in the Coastal Bend Region. Diverse inventory in new and preowned inventory. More

by V. Gutierrez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel, Robert vasquez
May 08, 2025 -

Group 1 GMC Coastal Bend responded

Hello, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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