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Group 1 Ford of South Austin

Austin, TX

4.7
2,331 Reviews

5000 IH-35 S

Austin, TX

78745

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Showing 2,331 reviews

October 21, 2025

Son muy amables y te ayudan a encontrar las mejores opsiones para el cliente muchas gracias por su ayudar Jose Ochoa. More

by Laura
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
José Ochoa
October 21, 2025

Dropped in without an appointment due to low tire issue. As always, very courteous and my wait time was short , my problem was fixed and I was on my way. They always have great customer service.!! More

by L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milo
October 21, 2025

Brought my car in for an oil change and staff was very helpful. Service was excellent and car was done ahead of estimated scheduled time. More

by Elvira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lafayette Turner Jr., Greg Kimball
October 20, 2025

Joe p was straight and to the point so the deal was made immediately. Great customer service More

by Mike.Gonzalez131982
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe p
October 19, 2025

The services provided at the Ford dealership on the motor mile are top notch! The communication and updates on my car, while it is being serviced are thorough and clear. I won’t go anywhere else. Jackie alwa More

by Denise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie, Greg Kimball
Oct 20, 2025 -

Group 1 Ford of South Austin responded

Denise, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Ford of South Austin! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 19, 2025

Repair appears complete. Good communications. 5 star would have washed vehicle before return. Will return. More

by Rbattle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynne
Oct 20, 2025 -

Group 1 Ford of South Austin responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

October 18, 2025

I took my car in for service. Jonathan is was very professional and knowledgeable. Great service and fast More

by lauriepieper80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Munoz
Oct 20, 2025 -

Group 1 Ford of South Austin responded

Hello, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of South Austin. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 17, 2025

I brought my car in for service, and the experience was excellent from start to finish. The staff was friendly, professional, and kept me informed throughout the process. My vehicle was ready on time and r More

by mitch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Anderson, Greg Kimball
Oct 20, 2025 -

Group 1 Ford of South Austin responded

Mitch, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

October 17, 2025

Knowledgeable, respectful and made sure to keep the customer informed about their vehicle. I would recommend the dealership service to anyone. More

by Jmrodr88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Anderson , Greg Kimball
Oct 20, 2025 -

Group 1 Ford of South Austin responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 16, 2025

Fast , friendly, informative. Service representative Lafayette was very helpful and knowledgeable . Over all great team members. Highly recommended to getting your service done th More

by CMancillas1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lafayette
Oct 19, 2025 -

Group 1 Ford of South Austin responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of South Austin. Please don't hesitate to reach out if there's anything additional we can do for you.

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