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Group 1 Ford of Shreveport

Shreveport, LA

Overview
Reviews
4.8
759 Reviews
Call Dealership (318) 798-3673
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8770 Business Park Dr

Shreveport, LA

71105

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Showing 759 reviews

January 07, 2026

Steven was helpful when he took my call. He got our diagnosis quickly, and the service was completed in a timely manner. We were very pleased and impressed with him and the service we receiv More

by Brdbakr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Martinez
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Jan 08, 2026 -

Group 1 Ford of Shreveport responded

Hi, we're happy you found Steven to be so supportive during your experience here at Group 1 Ford of Shreveport. If you have any further questions, please give us a call. We're always happy to help!

January 04, 2026

Excellent service ! Earl was great! Wait was not long and the waiting area was so comfortable More

by darlafeibel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Earl in service
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Jan 07, 2026 -

Group 1 Ford of Shreveport responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of Shreveport. Please let us know if there is anything else we can do for you; we are more than happy to help!

January 03, 2026

Laurie was amazing. Very compassionate and attentive to our needs. She completely saved the day for us! More

by alf21_98_98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laurie Williams, Richard Lambert
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Jan 05, 2026 -

Group 1 Ford of Shreveport responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of Shreveport. Feel free to reach out to us if you need anything. Have a wonderful day.

January 03, 2026

If you are in the market for a car, suv or truck stop by Rountree and ask for Sam. He is the real deal. More

by rokundrawhitaker
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Welch
Report | Print
Jan 05, 2026 -

Group 1 Ford of Shreveport responded

Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

January 01, 2026

James was great sells men . But doing paperwork could do a lot better then they do out side of that it was good More

by wildbill453090
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
Report | Print
January 01, 2026

They are upfront and kind. They do an excellent job and are very thorough. I give them a +10 rating. More

by jcpow53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
Report | Print
Jan 02, 2026 -

Group 1 Ford of Shreveport responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 30, 2025

Awesome customer service. 10/10 recommended. I would definitely recommend friends and family to purchase a vehicle from Group 1. More

by Felicia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samuel, Richard Lambert, Janet Haynes
Report | Print
Dec 31, 2025 -

Group 1 Ford of Shreveport responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 30, 2025

If you’re looking to buy a new Ford or Lincoln, go see Sam at Group 1 ford! I bought a 2025 navigator and a 2026 F-250 and had the best experience and salesman (Sam) you could ask for! More

by lwilkerson2727
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam, Richard Lambert
Report | Print
Jan 01, 2026 -

Group 1 Ford of Shreveport responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of Shreveport. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 27, 2025

Friendly and knowledgeable concerning by vehicle. Informative concerning recalls business was clean with fresh coffee More

by CEFORD77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert, Janet Haynes
Report | Print
Dec 28, 2025 -

Group 1 Ford of Shreveport responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 26, 2025

They will get the. job done if your vehicle is not working probably also they get it done More

by ericissac837
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert, Janet Haynes
Report | Print
Dec 26, 2025 -

Group 1 Ford of Shreveport responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

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