Groulx Automotive
Monroe, MI
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101 Reviews of Groulx Automotive
Happy Customer!!! I am always satisfied with the service I receive at Groulx. I have been a customer for years and still remain one because of the treatment that I have I am always satisfied with the service I receive at Groulx. I have been a customer for years and still remain one because of the treatment that I have received in the past and now with my new vehicle. More
I am the Queen! At Groulx they know me and treat me like a queen. I get all my service done there and I don't shop for cars anywhere else. This relationship has been At Groulx they know me and treat me like a queen. I get all my service done there and I don't shop for cars anywhere else. This relationship has been built over several years, but I have always been happy with their eagerness to get me what I want. More
Customer very satisfied!! We were extremely satisfied with our experience with Groulx with the purchase of our GMC Sierra. We had not bought a GMC vehicle for some time and we We were extremely satisfied with our experience with Groulx with the purchase of our GMC Sierra. We had not bought a GMC vehicle for some time and were pleased upon our return with how we were treated by Mike from the time he first met us as we were looking in the lot at the Sierras to the time he spent in the new vehicle explaining all the features of the truck. Joel (finance) also was very informative and patient. What we were told to expect (from the installation of the assist steps and the Rhino liner) came through as expected and timely. More
Very friendly courteous staff and salesmen Grouix Buick is a distance away from my home but I'm so glad we came there to purchase our cars. Everyone is pleasant and helpful. Mike Holhman is our Grouix Buick is a distance away from my home but I'm so glad we came there to purchase our cars. Everyone is pleasant and helpful. Mike Holhman is our salesman and we want to say he is the very best. Did his best in finding us the car we wanted also worked hard to get best deal. My husband was driving a Jeep Grand Cherokee and when I got my 2014 LaCrosse he seen how smooth and quiet it was he traded the jeep in for a 2015 Enclave. Mike goes above and beyond to make sure we are happy and satisfied when we drive our new cars off the lot. This year I traded my Leased 2014 LaCrosse in and got a 2015 LaCrosse. The incentives were amazing my husband is a GM retiree so that was a plus. In the past we have purchased cars from other dealers but never found a great dealership as Grouix Buick. I'm so glad Mike Hohlman answered when I first called and we have dealt with him ever since. He is very personable and helpful. All the staff at Grouix are very friendly and make you feel like family. I can't say enough about your dealership and staff and service. We have and will continue to purchase our Buicks here and recommend you highly Thanks Delphine & Jack Repp More
Just drove it there making noise! The girls were very friendly in service. They worked me right in .I had no appointment. They called the following day. To quote price. This is the sec The girls were very friendly in service. They worked me right in .I had no appointment. They called the following day. To quote price. This is the second time this happened . Both times big jobs. The finished in a timely fashion and everyone was very professional. The car now runs great ! Thank You to all the staff ! More
excellent customer service in shop customer service in shop was excellent. fixed my problem and found another small problem. called and informed me before going ahead. truck was fixed customer service in shop was excellent. fixed my problem and found another small problem. called and informed me before going ahead. truck was fixed and pulled out front for me. More
yukon 1st oil change after trip to S. Dakota and car brand new. 4400 miles on it mostly om exwways at high speeds. some speeds in S.Dakota were 80 MPH + so w oil change after trip to S. Dakota and car brand new. 4400 miles on it mostly om exwways at high speeds. some speeds in S.Dakota were 80 MPH + so wanted so get it serviced. Dealership very efficient as usual comfortable waiting room with coffee, Doug service mgr is always so hospitable and takes care of each customer with a smile and right away. Keeps us informed of what is found and how long wait will be. always a pleasure to go there, people are friendly and talkative and care about you during your wait. I keep returning as it is a comfortable place to buy a car. Love Harold our salesman too! More
Customer Service We have been shopping around for a new vehicle - stopped into Groulx to look at the Encore. salesperson made contact and advised he was there to ass We have been shopping around for a new vehicle - stopped into Groulx to look at the Encore. salesperson made contact and advised he was there to assist in any way possible . Told us to look and if we needed help to let him know. This is the first time at any dealership that I was not followed or pressured. It was nice to look without someone telling me about the vehicle. More
SERVICE DOUG, JENNIFER and the ENTIRE SERVICE DEPARTMENT are the BEST!!!!!! I know when I take my truck in, it will be repaired and done right!!!! One of the DOUG, JENNIFER and the ENTIRE SERVICE DEPARTMENT are the BEST!!!!!! I know when I take my truck in, it will be repaired and done right!!!! One of the main reasons I buy my trucks at Groulx, I can count on Doug and Jennifer to keep me up to date on all of my truck maintenance schedules. DOUG IS WHAT MAKES GROULX THE BEST!!!!!!!!! Thanks Mark Zimmerman More
Exceptional Service Recently had my car serviced and like always it was a great experience. They go above and beyond and it is always much appreciated. A special thanks Recently had my car serviced and like always it was a great experience. They go above and beyond and it is always much appreciated. A special thanks to Doug for always taking care of us! More