Grote Mitsubishi

Customer Service at Grote Automotive I visited Grote Automotive after being denied by 3 other car dealerships. I met Carnelle and he got me squared away. He was able to put me in a Chevy I visited Grote Automotive after being denied by 3 other car dealerships. I met Carnelle and he got me squared away. He was able to put me in a Chevy Malibu. I can honestly say the customer service was great and I now have a smooth vehicle and can ride in confidence. More

New Auto Purchase From the time that i entered the office until I left I felt as if I mattered and that they listened to my needs and wants. I told them how much I was From the time that i entered the office until I left I felt as if I mattered and that they listened to my needs and wants. I told them how much I was able to spend on a payment and they was able to get me into a vehicle that was newer then I thought I could afford. My salesman Carnelle Rutledge was very friendly and listened to my needs. He didn't make a lot of trips to his manager to get me what I wanted. I will be recommending Grote Automotive to anybody that I know that is looking for a vehicle. Because of my experience Grote will always be my first stop when I need my next vehicle. More

Finally; A Good Car-Buying Experience The task of shopping for and purchasing a new vehicle may normally be described as painstaking and loathsome, yet these individuals at Grote Automotiv The task of shopping for and purchasing a new vehicle may normally be described as painstaking and loathsome, yet these individuals at Grote Automotive changed my idea of automobile shopping. Honest, personable and helpful staff accompanied by a wide selection of cars made this experience not only satisfactory but fun! More

Easy to Work With Grote was able to get me approved, in the car I needed and within the price range I wanted to be. My credit was not stellar so I was very pleased with Grote was able to get me approved, in the car I needed and within the price range I wanted to be. My credit was not stellar so I was very pleased with how they treated me and they went above and beyond to get me financed. I will visit this dealership again in the future. More

Very nice, experience was not at all intimidating. By far, this was the best car buying experience we have ever had. Carnelle Rutledge seemed more of a friend than a salesman by the time we left. Gre By far, this was the best car buying experience we have ever had. Carnelle Rutledge seemed more of a friend than a salesman by the time we left. Great guy who was full of information and seemed to genuinely care about getting us in the right car. We'll be back, and refer others without hesitation. More

recommendation I would recommend Grote Automotive to other friends and family. Had a pleasant experience overall. Sales staff and gront desk staff and finance staff I would recommend Grote Automotive to other friends and family. Had a pleasant experience overall. Sales staff and gront desk staff and finance staff were helpful. More

HORID This is the WORST car lot ever! We bought a truck in April and have put thousands of dollars in it to fix it....with NO help from them....it had locki This is the WORST car lot ever! We bought a truck in April and have put thousands of dollars in it to fix it....with NO help from them....it had locking lug nuts on it when we got it...about2 weeks after we got it the truck needed breaks went to take the tire off seen this called them to see where the key was to take them off they didn't have one or know what we were talking about...we took it to them they cut off the lug nuts and didn't even replace them....which means they did NOT inspect the truck before they sold it....about a month later the tire fell off while driving down 69 called them they pretty much told us to deal with it even though it was all still under warranty.....then stopped returning phone calls all together!!! Went back tried to trade it in and the dealer told us we couldn't but if we wanted to we could let it get repo ed and they would give us another loan...xxx??? REALLY??? Horrible place!!......ps thanks.for deleting this off your page on facebook....face the fact that ypu sell crap vehicles! More

Wonderful experience I have bought 2 vehicles from Grote. Each time they've found me exactly what my family needs and helped keep the payment within budget. I would rec I have bought 2 vehicles from Grote. Each time they've found me exactly what my family needs and helped keep the payment within budget. I would recommend Grote and Josh to everyone. More

my first car buying experience I couldn't be more happy with my car, and the salesman I had Marlin was very courteous and did whatever I took to make my first experience one I'd nev I couldn't be more happy with my car, and the salesman I had Marlin was very courteous and did whatever I took to make my first experience one I'd never forget. The management team was very nice as well and worked hard to get me approved and for a good price. I would recommend Grote automotive and salesman Marlin to anyone who was looking a good car buying experience and a salesman that worked hard to get you what you were looking for. More

Joshua Mould Expert Service I would like to provide a very well deserved and appreciated shout out to Joshua Mould for outstanding customer service. I was looking into purchasin I would like to provide a very well deserved and appreciated shout out to Joshua Mould for outstanding customer service. I was looking into purchasing a new vehicle and Josh helped me zero in on a reliable model as well as fair price that would be best for me and my family. Josh was prompt to return my phone calls and text and he did not beat around the bush when talking me through options. His expert opinion allowed my family and I to settle on a vehicle that will last us for the long hall. I appreciate Josh's customer service, caring attitude, straight shooting, integrity, and professionalism. Thank you, Thank you!! -Andrew- More