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Grossman Nissan
Old Saybrook, CT
112 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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112 Reviews of Grossman Nissan
July 28, 2024
Grossman Chevy service has always provided me with exceptional service and value. They take care of my vehicle, it's very nice to know I can trust them. exceptional service and value. They take care of my vehicle, it's very nice to know I can trust them. More
by emy
Employees Worked With
Jim, Carrie Giuliano
July 01, 2024
Simply can NOT speak more highly of this dealership… Going above and beyond for their customers is a complete understatement. When I needed a vehicle and no one would help, Grossman's did. When my Going above and beyond for their customers is a complete understatement. When I needed a vehicle and no one would help, Grossman's did. When my car suffered intense damage from an accident and I had to bring my car to their collision center, Linda Sawyer and her amazing team-Jen, Carrie and Rachel just to name a few-were with me every step of the way and blew my mind with all the additional services they provided at no cost to me, and fought for me with the insurance company. It is hard to find establishments anymore who truly care for their customers. Grossman’s is one of them! More
by KRoss
Employees Worked With
Carrie Giuliano
May 13, 2024
Service is always professional and fair, they respond well to customer requests and even non tech opinions. Make reasonable suggestions and don't force an oversell. Very friendly and honest. I do not gen well to customer requests and even non tech opinions. Make reasonable suggestions and don't force an oversell. Very friendly and honest. I do not generally allow anyone to service my vehicles, but I have to admit they have me spoiled over at Grossman Nissan, freeing me up do do other important tasks I have as a homeowner and waterfront property owner. There's always something pending and just knowing I trust the guys doing the vehicle work, and not guessing if I get a vehicle back with missing parts and half installed pieces, gives me peace of mind. My hat's off to all the folks there at the dealership, including the parts department, and the wonderful sales team. In a world of hustle and haste, it's nice to be treated like one of the Family. THANKS GROSSMAN NISSAN!! - J More
by J
Employees Worked With
Excellent Service Techs!, Linda Grossman, Cody Baumgartner, Jeff Cartier, Efrem Antler, Sean Kelley
October 29, 2023
All around excellence. Sales personnel who truly listen to your needs and wants. Professional finance people who understand and value your time. Promises kept!!! A fantasti Sales personnel who truly listen to your needs and wants. Professional finance people who understand and value your time. Promises kept!!! A fantastically different experience than we had at most dealers. We shopped carefully and meticulously. Grossman was in league of its own on service and care. Shop here with confidence!! Tessa turned around our experience, thank you especially to her!! More
by Happy new used owner
Employees Worked With
Tessa DelPonte
March 07, 2023
Sarah Kelly is an exceptional salesperson. I test drove 3 difference vehicles (make & models) and she knew all of the features like the back of her hand and help us find one with all of featur I test drove 3 difference vehicles (make & models) and she knew all of the features like the back of her hand and help us find one with all of features we wanted. I initially did not buy the vehicle, and opted to do some additional shopping around, however I kept in touch, and she was very patient and understanding. I felt as if she treated us like family. My husband and I were so impressed with her knowledgeable, friendly, warm personality, that we returned to her and closed the deal on our wonderful vehicle w/n a few weeks. Chris Champagne was wonderful as well with the financial paper, methodical, very patient with explaining each faucet of the process. Even though I did not finance the car with him there was no animosity or ill favor. I highly recommend Grossman Nissan because of the wonderful experience I had with these two individuals. Best Regards, Tina Goodrich More
by TinaGB
Employees Worked With
Sarah Kelly, Christopher Champagne
February 14, 2023
Best service department ever! Jeff and his techs took excellent care of me and my vehicle, I couldn’t have asked for anything more, way above and beyond!!!!!!!!!! Jeff and his techs took excellent care of me and my vehicle, I couldn’t have asked for anything more, way above and beyond!!!!!!!!!! More
by Davidmulford
Employees Worked With
Jeff Cartier, Carrie Giuliano, Efrem Antler
January 19, 2023
Very happy with the superb service and treatment I got from the whole Grossman team! What a great feeling going to a local family owned dealership and being taken care of so well. I will be going back sho from the whole Grossman team! What a great feeling going to a local family owned dealership and being taken care of so well. I will be going back shortly with my other "non" Nissan vehicle as there is no better place to take any vehicle for service. Thanks Jeff and team!! More
by Bill
Employees Worked With
Jeff Cartier, Efrem Antler
