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Grossman Chevrolet - Service Center

Old Saybrook, CT

4.4
22 Reviews

22 Reviews of Grossman Chevrolet - Service Center

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March 16, 2025

Exceptional Service. Gave me a ride home so I didn’t have to wait for my two hour service. More

by bimsyk
Recommend Dealer
Yes
Employees Worked With
Jim Ekblade
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2024

My service appointment at Grossman Chevrolet went well On time. Very professional. Everyone was very nice. Thank you! More

by REM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catherine Hanafin
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2024

I can always count on them for courteous and Professional service. I always bring my Imala becausethey are trustworthy. More

by donh.hansen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Ekblade
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2024

They're the only dealership that took me on with blank for credit. Plus Jimmy Eck is one helluva nice person and the rest of the staff are 5 star period. More

by Mjpsports
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Ekblade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Catherine Hanafin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Bialek, Carrie Giuliano
October 14, 2024

Everyone there was knowledgeable and helpful, Rhey gave me a ride home from the dealership. More

by cathi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Ekblade
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2024

Great Service, fixed a mistake made by another dealership and did it the right way, and explained everything to me. More

by ced739
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
June 12, 2024

Jim consistently delivers exceptional service, as he always does. Vehicle is running as it should after discovering an issue that was covered under warranty. Once the parts arrived, they pulled the ve More

by jlew1148
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Ekblade
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024

Excellent experience at chevy. Great service staff that is knowledgeable and friendly and always top quality work. More

by Ronniecappuccetti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Ekblade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Catherine Hanafin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Champagne, Devin Bialek, Carrie Giuliano
February 28, 2024

Although I felt blindsided by dealer extras when I purchased my used Buick in 2022 I have to say I’m satisfied with the service department. The fluid changes they recently performed were ahead of sche More

by Bigbud325
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Bialek
January 23, 2024

Thorough , professional and communicative. They help me to keep my truck in great shape. Pretty Ching can be better. No veterans discount doesn’t sit well More

by hhernandez1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Ekblade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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