Gross Chevrolet Buick GMC of Black River Falls - Service Center

never any issues . they go above and beyond always willing to work with you to get your service done, Quick service and everyone is always so polite. Never an issue p . they go above and beyond always willing to work with you to get your service done, Quick service and everyone is always so polite. Never an issue pick up and drop off More

Broken hub cap After I received my truck after the tire balance, the hub cap “was loose” I was told. Before the service, it was not loose. Now I no longer have a h After I received my truck after the tire balance, the hub cap “was loose” I was told. Before the service, it was not loose. Now I no longer have a hub cap on that tire. I am a person in believing in owning up to mistakes, I don’t think that happened in this case. More

Professional and expeditious service! Great job as always. Professional crew and great customer service! Rocky let me know about some potential safety issues and the recommended repair sol Great job as always. Professional crew and great customer service! Rocky let me know about some potential safety issues and the recommended repair solution. Greatly appreciated since it was my son's car. More

Personal Service I feel like I matter to them. They treat me well and take care of my vehicle needs in a very timely manner. I really enjoy visiting with them while I I feel like I matter to them. They treat me well and take care of my vehicle needs in a very timely manner. I really enjoy visiting with them while I wait for minor maintenance issues. Otherwise, they get me in a loaner as fast as they can so that I can keep on task with my business. More