Gross Chevrolet Buick GMC of Black River Falls

Bad Turbo on 2012 Cruze Got my car in quicker than originally thought. So far, no problems with the repairs. Only complaint is the price and the part failing in the first pla Got my car in quicker than originally thought. So far, no problems with the repairs. Only complaint is the price and the part failing in the first place (second turbo fail). More

New front brakes The service people listen as I told them about a noise which I heard. They then checked it out and told me that I needed new brakes on the front. Th The service people listen as I told them about a noise which I heard. They then checked it out and told me that I needed new brakes on the front. They did the work in a timely manner. More

Great service from checking in to leaving. A great service dept., know their stuff, courteous/helpful, friendly, and efficient. Gross always works to satisfy the customer and want you to come A great service dept., know their stuff, courteous/helpful, friendly, and efficient. Gross always works to satisfy the customer and want you to come back for a return service or purchase. The entire building is clean and inviting. More

Great the people are friendly nice to deal with witch makes having my car services a pleasure rather then a chore . Makes me feel comfortable. the people are friendly nice to deal with witch makes having my car services a pleasure rather then a chore . Makes me feel comfortable. More

Mouse nest After describing the nois from my AC fan they immediately knew the cause. Got it in the shop and done quickly and correctly. Very professional. After describing the nois from my AC fan they immediately knew the cause. Got it in the shop and done quickly and correctly. Very professional. More

Best dealership in town Gross did a very good job of explaining all the excess pries of my new truck They also we’re very negotiable to the price of my trade in vehicle Gross did a very good job of explaining all the excess pries of my new truck They also we’re very negotiable to the price of my trade in vehicle More

Perfect The staff was helpful and put our needs first. Great experience! Steve and Courtney are top notch professionals. I highly recommend anyone go to them The staff was helpful and put our needs first. Great experience! Steve and Courtney are top notch professionals. I highly recommend anyone go to them for a new vehicle. More

Great service, friendly staff! My vehicle was taken in for service at the time I expected. Thank you to every one involved with my service experience! Great service, friendly staf My vehicle was taken in for service at the time I expected. Thank you to every one involved with my service experience! Great service, friendly staff! More

Very Accomidating I am very happy with the service I received at Gross Motors. The staff are friendly and I was able to get a loaner car so that I could get to work. I am very happy with the service I received at Gross Motors. The staff are friendly and I was able to get a loaner car so that I could get to work. They answered my questions and were great to work with. I would recommend the Dodge Service Center at Gross Motor. More