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Gross Buick,Inc.
Marshfield, WI
121 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
By Type
Showing 121 reviews
Verified Customer
August 27, 2025
My appointment was easy to schedule and the oil change was finished quickly. The waiting area was clean and comfortable and the staff was friendly. was finished quickly. The waiting area was clean and comfortable and the staff was friendly. More
by krugercindy123
Employees Worked With
Service department --can't remember their names, but the were helpful and respectful
August 27, 2025
Great service and friendly staff. Got in for service within 10 minutes of calling. Will definitely go back for repairs again when I need them. Got in for service within 10 minutes of calling. Will definitely go back for repairs again when I need them. More
by jzettler
Employees Worked With
August 27, 2025
Everyone is always friendly and willing to help. Answer questions with direct answers. The facility is neat and comfortable while waiting. Answer questions with direct answers. The facility is neat and comfortable while waiting. More
by dorathykay45
Employees Worked With
August 27, 2025
Brandon was very pleasant and helpful to deal with. Found vehicle that worked for us pretty quickly with manager. Was flexible with purchase timing for us. Found vehicle that worked for us pretty quickly with manager. Was flexible with purchase timing for us. More
by Jo
August 27, 2025
They are always very flexible with our schedule when we need to set an appointment.. their staff is always genuinely kind! need to set an appointment.. their staff is always genuinely kind! More
by mddd.melvin08
Employees Worked With
Other Employees :
Christopher Matijevic-5 stars!!!
August 24, 2025
I purchased 3 vehicles now. Great Service and the staff is very knowledgeable and friendly. Great Service and the staff is very knowledgeable and friendly. More
by jenben2005
August 23, 2025
#1 buick dealer in the area has been for 30+ years and still excels at it the service is top notch. Buick is, and has been one of the top brands in the GM line: along with Cadillac, GMC, and Chevrolet still excels at it the service is top notch. Buick is, and has been one of the top brands in the GM line: along with Cadillac, GMC, and Chevrolet More
by jasonvesely7
August 22, 2025
I have worked with a fair number of dealerships over the years, Ari is a pleasure to work with. She understands that when a customer calls, they aren’t always in the best of spirits, and she is able to conv years, Ari is a pleasure to work with. She understands that when a customer calls, they aren’t always in the best of spirits, and she is able to convey empathy. In my opinion she does everything within her means to help the customer through. You have a good one. More
by Matt
Employees Worked With
Ari Masephol
August 22, 2025
They were very helpful and the service was great. Im very satisfied with gross motor Im very satisfied with gross motor More
by imhoffjason22
