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Gross Buick,Inc.

Marshfield, WI

4.8
121 Reviews
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1620 N Central Ave

Marshfield, WI

54449

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Showing 121 reviews

October 05, 2025

Great communication and service. Mark Beck, service manager is always helpful and addresses my concerns! More

by Katie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Beck
October 03, 2025

Great service. Friendly people. Nice waiting area. Kept me informed. Positive experience every time. I'm satisfied More

by jeskecarolyn
Recommend Dealer
Yes
Employees Worked With
Mark
October 03, 2025

I used Gross Buick because my local dealer was booked out. They did a great job as I was very pleased. More

by deanjan_w
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kate Moorhead
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2025

As a person with limited ability to get around i. e. walking, getting in and out of vehicles, etc., staff is always willing to help ensure I have the right loaner, on time service work and listens. Ar More

by butlerml.hc53130
Recommend Dealer
Yes
Employees Worked With
Ari
September 29, 2025

Staff at service center are so helpful. They listen and are so accommodating. I receive prompt service. More

by jboehn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariana and Mark
September 29, 2025

Brandon has excellent customer service! He came to greet me the first time I had came just to see what they had in their lot. He was very knowledgeable with the vehicles and was very helpfu More

by emily.konrardy
Recommend Dealer
Yes
Employees Worked With
Brandon Riegert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Riegert
September 29, 2025

Pleasant and helpful Willing to listen to our concerns and give us timely appointments. Bravo More

by leslie.stang46
Recommend Dealer
Yes
Employees Worked With
Service Department
September 29, 2025

Chris at Gross Motors was very friendly and easy to work with. He wasn’t pushy and understood what I was looking for. They patiently waited for me to get my finances in order to purchase my vehicle. More

by rmueller610
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Matijevic
September 27, 2025

This dealership works very well to satisfy their customers needs in a vehicle. The sales team was a pleasure to work with in getting my car. More

by kissy911krissy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Wenzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kate Moorhead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Riegert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2025

Very thorough in explaining the work being done, and the vehicle inspection that was preformed More

by rkurtzweil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I was in the service dept.
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