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Groove Toyota
Englewood, CO
171 Reviews
At Groove, our philosophy of doing business finds a way to satisfy each and every customer. If it means pricing our vehicles based on market analysis and third party tools...done. Even if it means bringing back a car you don't absolutely love... we'll take it, no questions asked. We believe the whole experience should be completely transparent, positive and yes, even fun.
At Groove, we believe purchasing a vehicle should be straightforward and simple. Our innovative Clear Way Menu tells you everything you need to know upfront: monthly payments, taxes, even your trade-in value.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 171 reviews
July 21, 2020
given the run around for a week Manager was very apologetic. Sales: 1. told me the vehicle needed to be inspected. 2. Vehicle needed more time for inspection 3. I couldn't come s Manager was very apologetic. Sales: 1. told me the vehicle needed to be inspected. 2. Vehicle needed more time for inspection 3. I couldn't come see the car. 4. Told come down to test drive. 5. Emailed me that the vehicle had an issue and not to come as I was half way there. 6. Sold the car while the car was being worked on. 7. Was ted a week of my time. More
by bartstreats
Employees Worked With
Michael
July 05, 2020
New Car Great customer service at Groove Toyota. I went in looking for a 4Runner TRD and my sales person Larry Lewis helped me find the perfect one. He helped Great customer service at Groove Toyota. I went in looking for a 4Runner TRD and my sales person Larry Lewis helped me find the perfect one. He helped get the best deal possible and answer all my questions. Larry made the entire process easy and stress free. I highly recommend Larry to anyone looking to purchase a new vehicle. He will make sure you are well taken care. More
by Yolanda Castorena
Employees Worked With
Larry Lewis
May 12, 2020
Al Ortiz was a pleasure to work with, we just began our new car search with Toyota and will be checking out a few others, but he was a great salesperson. Low pressure, informative, and just a nice guy. 5 s new car search with Toyota and will be checking out a few others, but he was a great salesperson. Low pressure, informative, and just a nice guy. 5 stars for Al and his Decadence scarf More
by shelby and braden
Employees Worked With
Al Ortiz
May 11, 2020
Macy was fantastic to work with. He was so personable and I could tell he loved his job and where he worked! He was very knowledgeable about everything Toyota. Our friend recommended him to us and my husband I could tell he loved his job and where he worked! He was very knowledgeable about everything Toyota. Our friend recommended him to us and my husband already said he will be getting his next vehicle from Macy once his lease ends this fall. it was our 6th Toyota dealer we went to and by far the most positive experience :) More
by elainancollins
Employees Worked With
Macy!
May 03, 2020
Tommy N was so helpful and helped me find the perfect car for such a good deal! I would definitely recommend Groove Toyota and lease from here again! for such a good deal! I would definitely recommend Groove Toyota and lease from here again! More
by Samrobertsss95
Employees Worked With
Tommy, Matt
May 01, 2020
Kaylen worked with us on getting our new Tundra. She was very helpful. She has great customer service skills friendly and really helped us to find the best deal. very helpful. She has great customer service skills friendly and really helped us to find the best deal. More
by Tanya
Employees Worked With
Mark Weadick
March 20, 2020
No pressure dealership where the sales executive know a thing or two about the cars they sell. I worked with Matt, he was very courteous and informative and gave me all the information I needed to make a d thing or two about the cars they sell. I worked with Matt, he was very courteous and informative and gave me all the information I needed to make a decision. More
by venkat.d
Employees Worked With
Matt Nemetz
March 05, 2020
Smooth transaction great customer service dealing with professionals love the way business is handle. Great experience thank you for a pleasant purchase . First time buyer professionals love the way business is handle. Great experience thank you for a pleasant purchase . First time buyer More
by shabrone33
Employees Worked With
Cristo Perales , Dawn McLaughlin, Mark Weadick
February 27, 2020
Meredith Fisher did a great job in helping us special order our 2020 Highlander. She was in contact all the way through the process and made the experience very smooth. The rest of the staff that helpe order our 2020 Highlander. She was in contact all the way through the process and made the experience very smooth. The rest of the staff that helped us close the deal were all very helpful. Second vehicle we have purchased at Groove and would recommend them highly More
by barry.campbell
Employees Worked With
Meredith Fisher
February 12, 2020
I would like to acknowledge Tommy Nguyen at Groove Toyota for his excellent customer service skills. He truly stands out for the brand name Toyota. I own a nice car he helped and guided me make a decision to for his excellent customer service skills. He truly stands out for the brand name Toyota. I own a nice car he helped and guided me make a decision to purchase. Keep up the excellent work Tommy. More
by Ronnie
Employees Worked With
Tommy Nguyen
