Groove Toyota

DO NOT BUY HERE! THEY ACCUSE THEIR CUSTOMERS FOR THE PROBLEMS THEY CAUSED IN THE CAR! I bought a Chevrolet Equinox in early April, they sent the car to the Chevrolet THEY ACCUSE THEIR CUSTOMERS FOR THE PROBLEMS THEY CAUSED IN THE CAR! I bought a Chevrolet Equinox in early April, they sent the car to the Chevrolet unit for a review, it took 3 weeks for the review to be done. After a week that I had the car, I noticed an oil leak. Once again the car went to the Chevrolet unit to be repaired. A week later when I went to pick up the car I noticed that the car was still leaking oil and now much more than before. I HAD TO BEGG the manager Zach and the salesman Bob to let me have a loaner car while mine was being fixed again. Days later when I went to get the car again the oil leak was fixed but they dented the underside of my car. But they don't want to fix it because the Chevrolet unit has videos (with no dates) that the car was in perfect condition. Coincidentally the car is damaged on the same side that was leaking oil. THEY ARE ACCUSING ME FOR A DAMAGE THAT I DIDN'T CAUSE. Do yourselves a favor and don't buy here! DOES ANYONE KNOW WHAT I CAN DO IN THIS CASE? Not only did they dismiss my case, they are now accusing me. More

Booked an appointment with the automated system on Tuesday. My appointment was for 11:45, 17th of February. I showed up at 11:30 waited about 5 minutes to be checked in. The service rep could not find Tuesday. My appointment was for 11:45, 17th of February. I showed up at 11:30 waited about 5 minutes to be checked in. The service rep could not find me in the system. He said no problem took my name and phone number and said it would be about an hour. Received a text that my car was in for service if I had any questions and it gave me a phone number. I waited about an hour I saw that my car was being worked on. Check the window overlooking the bay and saw that my car was no longer being worked on. Usually I would receive a text that they had finished but I received no text. Went down to the Express Lube desk asked about my car the customer service rep behind the counter could not tell me anything called over another rep pointed to a screen and it said they would be in touch apparently they could not find my car. After about 5 minutes I was back at the desk told him my car was out in the parking lot and then a rep came up and said my car was all done and handed me the write-up. When I brought my Prius in I had a low tire light on the right up said all four of my tires were at 37 lb and that the light would go out after I driven it it's been 4 days the light is still on. All toll from check-in to pick up a little more than 2 hours no text at any time other than the first one just about the worst service I've received from Groove Toyota in the past 3 years. More

The service attitude is very good, I want to change to a new car, and I look forward to a cooperation new car, and I look forward to a cooperation More

Our son recently worked with Jordan Todd on the purchase of his very first new vehicle. Jordan did not pressure him into something he didn't need or couldn't afford, rather he helped him to find the best c of his very first new vehicle. Jordan did not pressure him into something he didn't need or couldn't afford, rather he helped him to find the best car for his budget and needs. Throughout the process, the entire staff here was courteous and professional and made this a wonderful experience for all of us. We would highly recommend buying from this dealer. More

I had an amazing experience car shopping and buying with Groove Toyota, and specifically with Voucef Smail. Voucef made our car purchase easy, no haggle AND he worked to get the price we requested! I purcha Groove Toyota, and specifically with Voucef Smail. Voucef made our car purchase easy, no haggle AND he worked to get the price we requested! I purchased a used 2004 Toyota Camry for my teenage son. This is the second vehicle I purchased with Groove Toyota. I will be back again! More

I had a Great experience dealing with Groove Toyota and my salesman, Dan Southern. Dan Southern was very knowledgeable and courteous and I can say that after three months, I bought exactly the right SUV. my salesman, Dan Southern. Dan Southern was very knowledgeable and courteous and I can say that after three months, I bought exactly the right SUV. More