Groove Subaru - Service Center

Brett Tossi is a fantastic service man. I always schedule with him. He keeps me updated on the progress of my car service. I always schedule with him. He keeps me updated on the progress of my car service. More

Kept me informed about the diagnosis process, advised me of the findings and the repair. of the findings and the repair. More

Great job at communicating and understanding our car’s condition. Needed ride to and from grove. condition. Needed ride to and from grove. More

Service was great and done in a timely manner. Both the mechanic and gentleman who checked me in were both knowledgeable and professional Both the mechanic and gentleman who checked me in were both knowledgeable and professional More

The service department is knowledgeable and very helpful. I have always found them responsive yes I have always found them responsive yes More

As always they were on time kept me informed of the status of the vehicle and washed it when finished. status of the vehicle and washed it when finished. More

Purchased a Subaru Legacy about 2 weeks prior to my service visit. I was aware the radio was not working when I purchased the vehicle. I called Groove Subaru in Englewood & spoke to Josh. He was abl service visit. I was aware the radio was not working when I purchased the vehicle. I called Groove Subaru in Englewood & spoke to Josh. He was able to quote me an approximate price of $715 for parts & labor. I asked him to order me the part & let me know when it came in. I made an appointment with Brian for July 27th at 3:00pm. Unfortunately, I arrived late due to work, arriving at 3:35pm, knowing that the service department closed at 5:00pm. As soon as I drove up & apologized for being late they were nice. Everyone said it was not problem & they would have it done soon. I went to the waiting area but then looked around at the new/used cars. When I came back to the waiting area the car was done within the hour, and no charge because it was still under warranty. I was ready to pay $715. This made my day. I will definitely go back to Groove Subaru, and recommend this dealership to anyone. More

My experience was quick and easy. Painless. Brett met me as I drove in to the Service Center and we discussed about what I wanted done and what needed to be done. When it was time Painless. Brett met me as I drove in to the Service Center and we discussed about what I wanted done and what needed to be done. When it was time he called for me a ride home. When the service was completed Brett called me and then called for me a ride to pick up my car. More

Very responsive. Very helpful. Listen to what the problem was and solved it quickly. Fantastic follow-up. Very helpful. Listen to what the problem was and solved it quickly. Fantastic follow-up. More

It was easy to schedule. I consistently receive quality service. They send prompt notifications via text. I consistently receive quality service. They send prompt notifications via text. More