Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
1,771 Reviews of Groove Subaru - Service Center
Sort by
August 12, 2023
Always friendly cistomer service reps at the counter. Thank you thank you thank you all. Thank you thank you thank you all. More
by TREEBRAUER
Verified CustomerEmployees Worked With
August 12, 2023
Staff were very friendly and accommodating. However, the repair on my vehicle was done incorrectly. I was instructed to bring the car back just to be told that the issue was “normal”. Had to pu However, the repair on my vehicle was done incorrectly. I was instructed to bring the car back just to be told that the issue was “normal”. Had to push to get a technician to look at the car when he realized there was a clip left. They fixed the issue but frustrating they blew it off as being normal. More
by Lauren.English
Employees Worked With
August 11, 2023
Service was great. Meet all expectations. A little pricey for sone services compared to other options but hoping that it’s more reliable. Meet all expectations. A little pricey for sone services compared to other options but hoping that it’s more reliable. More
by JSIRIANO
August 10, 2023
Groove Subaru provided quick professional service for a drive in oil change without an appointment. drive in oil change without an appointment. More
by duggan_m
Employees Worked With
August 08, 2023
The dealership got me in quickly and diagnose the problem fast. Car is back and running great. fast. Car is back and running great. More
by dhille8335
Employees Worked With
August 07, 2023
The people I’ve always been helpful and kind. My husband just passed away recently after three years of being an invalid and my caring for him 24 seven it’s a hard time right now, so I appreciate My husband just passed away recently after three years of being an invalid and my caring for him 24 seven it’s a hard time right now, so I appreciate the care for my car. More
by claytork0
Employees Worked With
I’m sorry I can’t remember
August 07, 2023
Service agent was a lovely young woman, very attentive and knowledgeable. Vehicle was completed as promised. and knowledgeable. Vehicle was completed as promised. More
by B_HENK52
Employees Worked With
August 07, 2023
Awful. They charged me for my oil change which I had bought a 3 pack and had one left, Tawnya said I didn't. came home and found the paperwork, called them They charged me for my oil change which I had bought a 3 pack and had one left, Tawnya said I didn't. came home and found the paperwork, called them twice, finally got a call back Tawnya said I would be refunded on 7/27, still haven't gotten a refund as of 8/7. Use to be a good place, no more. Total joke. More
by TDBUDDINGTON
Employees Worked With
Tawnya Schaefer
