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1,771 Reviews of Groove Subaru - Service Center
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August 17, 2023
The whole crew with Ron made every effort to address my cars problem and complete my job in a timely manner , even though I didn’t have an appointment and just squeezed into their busy dchedule cars problem and complete my job in a timely manner , even though I didn’t have an appointment and just squeezed into their busy dchedule More
by brdbrd4
Verified CustomerEmployees Worked With
August 17, 2023
I have taken my car to Groove Subaru every service since I purchased it. Except for the problem identifying my AC problem, they have always been fast and given me excellent service. Once they found the AC p I purchased it. Except for the problem identifying my AC problem, they have always been fast and given me excellent service. Once they found the AC problem they did get it corrected. More
by APPIDEAS
Employees Worked With
August 16, 2023
Great service. Always on time. Answers all questions. And shows you were the problems are located. Always on time. Answers all questions. And shows you were the problems are located. More
by barga5
August 16, 2023
Didn't fix my issue the first time around and I had to take my vehicle in two days later for the same problem. They fixed it the second time, but wasted my time and money on a rental at first. take my vehicle in two days later for the same problem. They fixed it the second time, but wasted my time and money on a rental at first. More
by meb624
August 16, 2023
Good help. I guess still new customers not very know that much yet. I hope they stills keep it up the good work I guess still new customers not very know that much yet. I hope they stills keep it up the good work More
by Kat Barnes
Employees Worked With
August 15, 2023
Professional, kind, informed, great customer service, honest, dependable. Coming to this location for years, great team honest, dependable. Coming to this location for years, great team More
by MELLOWJAY1
August 15, 2023
You need to improve how you communicate with some customers in regards to the completion of work. I waited in the waiting room for almost one and a half hours for a simple/routine oil change/ tire r customers in regards to the completion of work. I waited in the waiting room for almost one and a half hours for a simple/routine oil change/ tire rotation. Had I not gone to check on my car, I wouldn’t have known it was done. Makes me wonder how long I would have been waiting for notification of completed work. Not impressed with the younger staff’s attitude toward an elderly woman. More
by noemail_2463286
August 14, 2023
Thank you for friendly, efficient and expert service. I appreciated the Lyft ride when I learned my car would be in the shop for 2days. I appreciated the Lyft ride when I learned my car would be in the shop for 2days. More
by Marialisieski
August 13, 2023
The mechanics are very knowledgeable and friendly, I am happy my car is fixed! Thanks Groove Subaru! happy my car is fixed! Thanks Groove Subaru! More
by kathie_gallagher
Employees Worked With
August 13, 2023
Had a scheduled oil change. Took one & half hours. They didn’t rotate tires. Asked for a car wash. Didn’t do it and didn’t top off fluids like usual. Very disappointing since in Took one & half hours. They didn’t rotate tires. Asked for a car wash. Didn’t do it and didn’t top off fluids like usual. Very disappointing since in the past they have been reliable. More
by roger.o.williams
Employees Worked With
