Groove Subaru - Service Center

I really like this dealership, but wish I was told ahead of time about the time it would take to get my car repaired. I am ok to not have my car for a few days, but I was not told ahead of time and it ended of time about the time it would take to get my car repaired. I am ok to not have my car for a few days, but I was not told ahead of time and it ended up taking 6 days. That is a long time to be without a vehicle. More

Everyone was very kind and helpful. It made purchasing a car just a bit easier. It made purchasing a car just a bit easier. More

Took the time to explain everything we asked. Showed us several cars we were interested in and we never felt rushed. Joe was very knowledgeable. Showed us several cars we were interested in and we never felt rushed. Joe was very knowledgeable. More

Excellent service. Kept us informed the whole time. And worked with Subaru of America to get the work covered by warranty!! Our connection Ron was great. Kept us informed the whole time. And worked with Subaru of America to get the work covered by warranty!! Our connection Ron was great. More

Provided me with a good and thorough service. I appreciated the lift service that they provide. I appreciated the lift service that they provide. More

Pleasantly surprised at the turnaround in telling me what the problem was. AND getting my car back same day! Super happy about that! the problem was. AND getting my car back same day! Super happy about that! More

Great communications with the service. Brett is great to work with and provide me updates along the journey! Brett is great to work with and provide me updates along the journey! More

I was a walk in, and Tiannah Baca was the service assistant that greeted me. She assured me that Grove would fit me in the next day, and they did. As it turned out, my car did require some serious me assistant that greeted me. She assured me that Grove would fit me in the next day, and they did. As it turned out, my car did require some serious mechanical work, and Tiannah kept me informed through out the entire process. I knew that she understood the timing situation for my trip, and she did everything possible to make sure I felt safe on for my travels. I will ask for Tiannah whenever I come in for service. Thank you! More

Rachide Reese did a great job communicating with pertinent and timely information as much as he could but the dealership was a little slow to finish the job. Of course, the cost of what was done pertinent and timely information as much as he could but the dealership was a little slow to finish the job. Of course, the cost of what was done caused lots of brain damage but we did appreciate the tank of gas. More

Parts Dept staff was friendly, helpful and they said my replacement fob battery was no charge! And my fob works! It is a GREAT day. replacement fob battery was no charge! And my fob works! It is a GREAT day. More