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Groove Subaru - Service Center

Englewood, CO

4.6
1,773 Reviews

1,773 Reviews of Groove Subaru - Service Center

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September 04, 2023

My service representative, Ron thought we could restore my ‘03’ Forester so it would safe and reliable for my son’s first car. It took a couple weeks but now we have a car for Karl to learn on as soon as More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Baca
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2023

Easy to schedule. Pleasant folks quick turn around time I think that covers it thanks More

by no2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Blouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2023

Personal are always very professional, the main reason I continue to do business with Groove. More

by robert.g.kirts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Magyar
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2023

Polite quick service at a fair price. So glad I went to this location. 5 star More

by floydytoity
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Baca
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2023

All went well with this visit. Tiannah was knowledgeable and nice. The wait wasn't lengthy at all. More

by TJSCHOOLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Baca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiannah Baca
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2023

Glad Brett is still with Groove Service - he's the Best! Overall, good experience -- especially appreciated being able to wait for my car in the service waiting room. More

by makrawchuk
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Tossie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanya also helped - thumb's up.
August 31, 2023

Worst car buying experience ever. The salesmen were patronizing and terrible (I'm a woman). Go anywhere else. More

by Never again
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rachide Reese
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2023 -

Groove Subaru responded

I would be happy to discuss any of your concerns with our store and processes here. Please email me bcarlson@grooveauto.com My name is Brenden and I'm the General Manager of the store. I am sorry your experience did not meet your expectations. Rachide is one of our service advisors, he is not in sales. Was this a sales or service related concern?

August 31, 2023

I drive a long way to use this subaru dealership because of their customer service! More

by shelbiemb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Blouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiannah Baca
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2023

Wait was a little long. When cashing out, bounced from one side of service to other looking for paperwork. Prior service car was parked behind striped parking spaces, anothe More

by Jon Theel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiannah Baca
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2023

Never thought I'd say this, but having my car serviced at Groove is an absolute pleasure. I even look forward to getting it done! More

by darla_schwartz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Magyar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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