Groove Subaru - Service Center

I have enjoyed every interaction with this service department since I moved to the area. department since I moved to the area. More

Ron did a wonderful job and made sure that my needs were addressed. He didn't try to sell me on stuff I didn't need. addressed. He didn't try to sell me on stuff I didn't need. More

Everyone is supper friendly and helpful! The waiting room, and the bathrooms were very clean. The waiting room, and the bathrooms were very clean. More

Friendly people. Instantly fit me in for new wiper blades that weren’t replaced two or 3 wks earlier when checked. I was driving to the mtns and rain was predicted. Instantly fit me in for new wiper blades that weren’t replaced two or 3 wks earlier when checked. I was driving to the mtns and rain was predicted. I think the rubber came just loose enough when checked to pull out when used. More

Like the complimentary Lyft rides that they provide to minimize impacts on your work day minimize impacts on your work day More

I always appreciate the way they make me feel. Text updates, and phone calls are very appreciated. Have to say I always feel squeezed for how much things cost. This time it was a software update t Text updates, and phone calls are very appreciated. Have to say I always feel squeezed for how much things cost. This time it was a software update that cost me $350, ouch! It's software, why does this cost do much? There is no physical parts and minimal labor. As a dealer I would expect that software updates should be part of an ongoing service plan well beyond the physical warranties. I understand there should be a cost, but if it is several hundred dollars for something that really costs little to nothing that is where I feel the mark up must be enormous. I like you, just will limit when I use you due to cost considerations. More

Excellent service. Everyone was extra friendly and professional. My car is in perfect condition thanks to them. Everyone was extra friendly and professional. My car is in perfect condition thanks to them. More

I had a new young man and he was very helpful and explained how I could save money buying a "4-Pack" for my every 6 months oil changes and inspections. My car was ready in 35 to 40 minutes and when explained how I could save money buying a "4-Pack" for my every 6 months oil changes and inspections. My car was ready in 35 to 40 minutes and when I got back to pick it up the young lady explained everything very well. Your staff in service dept. is just excellent. Thanks Dr. Murray Caplan More

Beau made the visit simple and the techs turned around the oil change and tire rotation quickly given they weren’t busy at the time. Great experience overall the oil change and tire rotation quickly given they weren’t busy at the time. Great experience overall More

Very quick and thorough. Nice staff. Only thing I would improve is the waiting area which is fairly sparse. Nice staff. Only thing I would improve is the waiting area which is fairly sparse. More