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This rating includes all service center reviews, with more weight given to recent reviews.
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1,773 Reviews of Groove Subaru - Service Center
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September 19, 2023
Had a great experience at Groove Subaru when I needed a repair, much better than my previous experience at a suburu dealer before moving to Colorado. Your associate, Josh Magyar was great, helpful and I wi repair, much better than my previous experience at a suburu dealer before moving to Colorado. Your associate, Josh Magyar was great, helpful and I will be back for any future needed repairs. As well as when it's time for a new Subaru. I give it ten out of ten.. More
by adkman34
Verified CustomerEmployees Worked With
September 18, 2023
Always helpful and efficient. They work really hard to get any service done quickly and correctly They work really hard to get any service done quickly and correctly More
by Sarah R
Employees Worked With
September 18, 2023
Awesome, honest service. Helped me understand and resolve power window reset. Also installed clips on some molding at much lower cost than replacing the part. Trust them. Helped me understand and resolve power window reset. Also installed clips on some molding at much lower cost than replacing the part. Trust them. More
by markginger1970
September 18, 2023
The people are nice and professional. The only problem is that sometimes it may take a whole day to finish the service. But regular service is quick. The only problem is that sometimes it may take a whole day to finish the service. But regular service is quick. More
by Hiofofsdn
September 17, 2023
Brett kept me informed about what my 2006 Outback needed and was very courteous, as always. The area where cars can be dropped off was busy but seemed to be running efficiently. Thank you for the ease of ma and was very courteous, as always. The area where cars can be dropped off was busy but seemed to be running efficiently. Thank you for the ease of making appointments! More
by SLOAN.MARYV
Employees Worked With
September 17, 2023
Dropped by expecting to have to make a future appointment but was able to get the service done in just about an hour, so I didn't mind waiting. Very good experience. but was able to get the service done in just about an hour, so I didn't mind waiting. Very good experience. More
by tarragon777
Employees Worked With
Beau Patterson
September 17, 2023
It took six months to get my title, and they won’t even reimburse me for the late fees from the registry. reimburse me for the late fees from the registry. More
by heschecht
Employees Worked With
September 17, 2023
Always good communication when we have our car in for service. They are proactive and it is always smooth service. They are proactive and it is always smooth More
by andrea.v.peters
Employees Worked With
September 17, 2023
I’ve had to take my car in a few times because it keeps rattling. The first time they ordered the wrong part. They were supposed to order the right one and contact me but they never did. It was ok because rattling. The first time they ordered the wrong part. They were supposed to order the right one and contact me but they never did. It was ok because they managed to get it to stop rattling while they had it the first time. The next time I took it in I told them it was rattling in a different spot. They didn’t even look at the spot where it was rattling. It’s a brand new 2023 car that I paid $53000 for. It should not be rattling. Service has always been nice just frustrated with the lack of follow through and the rattling. More
by kels763
Employees Worked With
Multiple employees
