Groove Subaru - Service Center

Ron Baca was amazing. I'm a travel nurse who needs my car. He fit me in 3 days before the soonest appointment and then was able to diagnose and replace.my.dead battery in I'm a travel nurse who needs my car. He fit me in 3 days before the soonest appointment and then was able to diagnose and replace.my.dead battery in 36 hours! Then when my car died again a few days later he was able to get.my car fixed in 6 hours. This man deserves a raise. In an industry where Im sure customers can be stressful and demanding Ron was patient and gracious. He kept me up to date with text messages and answered all my questions. Groove Subaru is amazing because they have Ron. Give the.man a raise it's overdue!!! More

I bought elsewhere used, but the Service Department treats any owner the same. I get that dealers have set rates for different work, but Groove Broadway is like having a personal mechanic, ready to get treats any owner the same. I get that dealers have set rates for different work, but Groove Broadway is like having a personal mechanic, ready to get you in and back on the road! More

Absolute best customer service I have ever had! I highly recommend Subaru Groove for all of your car maintenance! I highly recommend Subaru Groove for all of your car maintenance! More

Dealing with Brett is always easy and helpful. Everything was done quickly. Very professional all around. Everything was done quickly. Very professional all around. More

Very nice people! I did have to wait 2 hours for my oil change. I realize it was Saturday so next time I will go during the week. I did have to wait 2 hours for my oil change. I realize it was Saturday so next time I will go during the week. More

Seemed authentic about our concerns and spent time to help explain the issues + repairs that would remedy the problem help explain the issues + repairs that would remedy the problem More

Very customer service oriented, knowlegeable. , professiondl service. Have gone there for years snd have no reasons to conplain. Would highly recomnend.. , professiondl service. Have gone there for years snd have no reasons to conplain. Would highly recomnend.. More

Team took extra care to make sure my car was safe to drive before leaving the shop drive before leaving the shop More

I took my car in for a recall fix and was impressed with the fast service. the fast service. More

Haley, the customer service manager, was fantastic. Cared for our needs immediately, make sure all of our concerns were cared for. And make sure we didn’t even have to wait. She made Groove shine! Cared for our needs immediately, make sure all of our concerns were cared for. And make sure we didn’t even have to wait. She made Groove shine! More