1,773 Reviews of Groove Subaru - Service Center
Great experience. Everyone was so helpful. They checked our Low Tire Pressure warning light, filled the tires, and all was good. We also got additional information reg Everyone was so helpful. They checked our Low Tire Pressure warning light, filled the tires, and all was good. We also got additional information regarding an extended warranty for our Crosstrek. Everyone was knowledgeable, friendly, and answered all of our questions. Thank you! More
The folks in the service department are just great! So caring and they sure make you feel special! So caring and they sure make you feel special! More
My experience was better than average. They listened to what price and terms I wanted and made it happen. They listened to what price and terms I wanted and made it happen. More
Always meets/exceeds my expectations! Repairs came in day early and under expected charges. Great service! Repairs came in day early and under expected charges. Great service! More
I really like working with Brett Tossie. I think he is an asset to your service department. I’ve had a lot of issues with my Subaru and I trust Brett’s experience and his way of explaini I think he is an asset to your service department. I’ve had a lot of issues with my Subaru and I trust Brett’s experience and his way of explaining various issues with my vehicle. More
Good customer service; pleasant and helpful staff; honest review of problems found with the car review of problems found with the car More
I loved that they gave me a complimentary Lyft back to my house and again to pick up my car (especially since the service only took a couple hours). Only thing is, the communication between the person who ch house and again to pick up my car (especially since the service only took a couple hours). Only thing is, the communication between the person who checked me in and the service team could be a little improved. (For instance, I had mentioned a few times I didn't need my tires rotated and even wrote a sticky note, but they were rotated.) They're giving me a complimentary rotation next time, though. More
Everyone is very friendly, but appointments literally don’t matter. I drop my car off first thing every time and it always takes at least 5 or six hours to get back for something as simple as an oil chan don’t matter. I drop my car off first thing every time and it always takes at least 5 or six hours to get back for something as simple as an oil change. More