1,833 Reviews of Groove Subaru - Service Center
These folks know how to run an efficient customer service program. Quick, informative, friendly. Routine service and oil change. Thanks! program. Quick, informative, friendly. Routine service and oil change. Thanks! More
Haley made the experience a breeze and was extremely friendly, attentive, and professional. She deserves a raise! Thank you Haley for all your help and hard work. friendly, attentive, and professional. She deserves a raise! Thank you Haley for all your help and hard work. More
They were kind and efficient. They were able to get me in last minute and fixed my car fast. Thank you. 10/10 They were able to get me in last minute and fixed my car fast. Thank you. 10/10 More
Last month when I had the oil changed in my Crosstrek, I worked with Tiannah. She let me know that I would need new tires before winter came and gave me information on the options. When I felt it was time worked with Tiannah. She let me know that I would need new tires before winter came and gave me information on the options. When I felt it was time to do the replacement, I contacted her, she ordered the tires and we set a day/time for the service. Tiannah kept me posted throughout the day on the status of the replacement. When I picked up my car we went through the probable next service which is to check and possibly replace the brakes. She gave me a time/cost estimate. Throughout - she has provided me the kind of service/information that allows me to have confidence in not only Tiannah but in Groove Subaru - Thank you! More
They were timely in their response times and contacted me swiftly with any updates to the service. I also forgot to ask to put the locking lug nuts on my vehicle, but they did it without me having to tell th swiftly with any updates to the service. I also forgot to ask to put the locking lug nuts on my vehicle, but they did it without me having to tell them. More
10/10 experience every time I go in for service at Groove Subaru. Service team works quick and advisors stay in communication every step of the way. Most recently worked with Chris who was super friendly and Subaru. Service team works quick and advisors stay in communication every step of the way. Most recently worked with Chris who was super friendly and knowledgeably answered all my questions. Sophia was also great and transparent about suggestions for my car’s repair / future tire purchase. Travelled from up North down to Englewood even though there is a closer Subaru because the team at this location are amazing every time. More
Amazing service. Tiannah was very professional and kind. Will be back again in 6 months. Thank you Tiannah was very professional and kind. Will be back again in 6 months. Thank you More